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Brother Sewing Machine Not Making a Zig Zag Stitch?

I have a Brother Project Runway sewing machine. The zigzag stitch is only picking up the bobbin thread on the left side, not the right side, resulting in a straight line. Any suggestions? So far I have changed the needle, used a different bobbin, rethreaded top and bottom multiple times, changed thread, and changed the fabric. Help!

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April 17, 20160 found this helpful

Have you checked that you have the stitch width and length set properly to use with a zig-zag stitch? You'd be amazed to hear how many of us forget that part:)

If that isn't your problem, go through your user manual to be sure everything else is properly set and adjusted.

Here's a link to the Brother support pages - scroll through to find your specific model and then grab a free download of your manual:

www.brother-usa.com/.../ProductList.aspx?cat=ProjectRunway

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April 18, 20160 found this helpful

Thank you. Yes, i have the setting for the zig zag. I have a manual and have done everything it says. By switching to a size 14 needle I got the zigzag working finally, but the decorative stitches still don't work.

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Kind of aggregating really. I also have a 38 yr old Montgomery ward machine that has never had to go to a repair shop. But it's a cabinet model and I can't take it anywhere.

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May 21, 20230 found this helpful

Omg I had this same problem to a T, exactly how you described, and after an entire day taking it apart and putting it back together and thinking it was the bobbin, I discovered that (after it coming out) I put. the. needle. in. backwards. The flat side at the top does not face you. I hope this helps!

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