I have a Brother Project Runway ce-5000prw computerized sewing machine. Everything was working fine until all of a sudden when I tried to zigzag. The zigzag was on the bottom instead of the top. I know it sounds crazy, but it's quite frustrating. Instead of it being face up it's underneath. Adjusting the tension has done nothing. And I could really use some help!
By E.S.
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Is the machine still under warranty? This sounds like a genuine warranty covered problem. Look for a repair tech adverting he/she is 'factory authorised' so that the repair will be covered by Brother (applicable only if still under warranty).
I do repairs on vintage and a few modern machines (mostly Singers) here in Scotland and I have never had this problem come into the workroom! Please update as to what the problem was, I'm really curious.
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