I just bought a new Janome HD3000. In going thru the user manual and testing switches, I moved the switch to lower the feeddogs. Now they won't go back up! The switch moves though. Can I repair this? If so, how? Or do I need to just send it back?
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Contact the seller who sold your machine to you or the manufacturer for help.
If the feed dogs do not rise, do several stitches, this normally does it. If it does not help, have your husband open the bottom of the machine and straighten out a black rectangular piece of steel, sliding aside (when feed dogs are down) or on top of the eccentric cam (feed dogs up).
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