Hair Dye Disaster!

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I got my hair dyed at a salon today, but it looks awful. Can I go and get it re-dyed a different color tomorrow or will that totally damage my hair?

Angela from Bradenton, FL

Answers:

Hair Dye Disaster!

Go straight back to that salon and demand that they fix it. If you go somewhere else, they will deem it a "corrective color" and charge you through the nose. Speak to the manager. They can do something called a "soap cap" on you and re-dye it. You'll probably need a deep conditioning treatment, too, but demand that you get what you paid for! (12/06/2006)

By StacyA

Hair Dye Disaster!

I recommend Pantne Pro-V Time Renewable for damaged hair. (12/08/2006)

By Natalie

Hair Dye Disaster!

Best Advice: As an older hairdresser, I'd recommend that you complain again, calmly, to the original colorists, stating the exact reason you don't like it,
For example: "The color is way darker than I expected or discussed!" "The condition is terrible" or "I need for you to adjust this color to _______, because it is totally unsatisfactory." Do not try to tell them what to do, only what you don't like about it, as carefully as possible, such as, "it's too gold, too black, too reddish, etc." Understanding that even "they" might damage it further if:
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You originally came to them with damaged, bleached, colored, or permed hair and you insisted that they "recolor" it against their better judgment.

You described to them that you wanted the color they gave you, but then changed your mind later on after you left. This is often the case, not the colorist's fault. She/he usually colors according to what the patron describes/requests/shows from a picture. Also, they cannot be responsible if a patron is taking RX meds that grew into the hair and counteract the dyes. Heavy vitamin/minerals can alter dye absorption, changing the color significantly. If none of these applies to you, then it may be an old expired product or wrong formula mix.

You have tried to do anything to help your hair on your own after you left them, adjusting the chemical makeup of your hair, and not telling them upon return.

You do not know exactly what you don't like about what they did, and leave it up to them to "read your mind". You must be able to describe your feelings.

In other words, they only know what you tell them and what they observed your hair to be like before and after they did anything to it, according to their understanding of your request.

You can request of them to write down exactly what they did, they should have kept a record of it, and how long they left it on, and what kind of shampoo and/or conditioners they used afterwards.

Make certain you get all full names and license numbers, if at all possible, (they are supposed to willingly give them to you and they are required to post them somewhere in plain sight), associated with your treatment from the minute you came into the salon, including the second time workers.

Try to journal the entire experience before you go in and after you leave the second time, listing anything you observed or heard, or thought was "odd", getting/keeping an itemized list of fees for all services.

If they are professional, they will know exactly what they did, what to do to please you, if anything can be done, and how to correct it so that you are at least happier, if not totally satisfied, and at no additional cost. If they recommend waiting a few weeks, take their advice, but request that they help you "live with it: in the interim. Then make certain that you keep the appointment to get it corrected.

Now, if after allowing them the chance to correct it, you are still unhappy, you can write to the State of _______ Board of Hairdressing and Cosmetology, at the capitol of your state and give them a copy of your complete experience. They will be able to determine who is at fault and will take action.

God bless you, and good luck.
(12/08/2006)

By Lynda

Hair Dye Disaster!

First of all dish washing liquid may help lighten that black color. Color removers will make your hair florescent orange or red. Then you will have to color over that and you will have a red or orange brassy undertone. Your hair should not be damaged if you have only had permanent color one time.

Conditioning will not hurt, but I doubt you have damage. Unless you have bleached and colored over and over, your hair should be in good condition. I would suggest that you see someone, if not the original stylist, but someone in that salon. You shouldn't have to pay again to have this corrected. Good luck.

Oh, and by the way, hairdressers learn by mistakes. It doesn't mean they need to be reported for this. Mistakes can happen, but they should make every effort to correct it. (08/17/2008)

By gina

Hair Dye Disaster!

I was just reading yesterday about someone wanting to get red out of blond hair. I'm sorry I didn't save links, but I can give you directions. I think this might work for you also and it won't do any damage. You take vitamin C tablets and use 5 or 6 of the 500mg or equal to that and crush them finely. It might take a hammer wrapping them in a towel to do this. Then you mix the powder with any of your less expensive shampoo, a couple tablespoons full or enough to work a lather. Distribute through your hair, I think dry.

Leave this on your hair for about 45 mins. and then add water and wash hair as usual. This should remove most of the color. You might be left with some highlights, or in your case lowlights, but enough should be lightened you can live with it! I hope this works for you and hope you post your results. If you are curious about more info you could Google removing hair color with vitamin C and you might find the article. (02/06/2009)

By Bobbie

Hair Dye Disaster!

A salon will not dye or perm damaged hair. They could get sued if your hair falls out. Go to a salon and ask them if they will. Personally, I think it's OK to color your hair twice, but I have very strong hair. If you know your hair then you can answer this question yourself. It will be dry and have to be treated with a good conditioning balm. Also, it depends on the color you are asking for. If your hair is dark and you want it lighter then a color remover will have to be used or a shampoo cocktail made with bleach. Color will not lighten color. (08/04/2009)

By Toni Clouston

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