When it calls for ice in the ice maker, water comes out of the plastic tube into the drain pan and eventually overflows. It is a Whirlpool mod#ET1MTKXKQ03. The drain hose is at the rear bottom of the fridge.
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A very easy online search for the "Whirlpool" site will take you to the manufacturer's "contact us" website. You can ask questions via email or call directly. The answering rep may be able to clarify your problem and suggest fridge repair services in your area.
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