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We have fepblue BCBS and Medicare part D for my wife. BCBS denied her special medication, and then authorized it for 3 months. She believed BCBS would soon deny the medicine so she signed up for Medicare part D as backup insurance. She called Caremark (CVS) on February 2014 to refill two prescriptions. Surprisingly, only (1) medicine arrived from Aetna home delivery with bill for $41.07 co-payment. Unbeknownst to her, Caremark switched her prescriptions to Aetna home delivery. The local CVS filled the other prescription for $.49. Did CVS violate Medicare rules switching my wife's prescription, and should the secondary insurer BCBS pay $41.07? Thanks for any assistance.
It would be a miracle if someone on this site could answer your questions as this is dealing with at least 3 different companies.
If you have a senior care center in your city you should try there first as they might be able to help or guide you to someone who can.
Some people try AARP with questions like this, but I have never used their services.
You could try yourself but I doubt you would get very far and spend hours on the telephone.
You really need answers as I am sure this will happen again in the future.