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Repair Parts for Model X5 H2O Steam Mop?

I have a model X5 H2O steam mop. The unit no longer produces steam and the pump is shot. Is there any place to order a pump in Canada?

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November 4, 20170 found this helpful

Upon checking the company website I found that there is a 1 year manufacturers warranty so if you have had it less than a year they will replace the damaged parts without cost to you if however you have had it over a year you can still have what is broken repaired or replaced but it will be at your expense. Here is the email address and phone number for customer service.
Customer Service Department at warranty@ecustomerresponse.com or 1-800-676-1604

 

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