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Sewing Machine Not Catching Bobbin Thread?

I am using a Husqvarna Viking E10 that I just bought. I used it once and it was fine when I was sewing the jeans. When I had to re-insert the bobbin thread, the needle did not catch the bobbin thread. I tried a few times by changing the direction of the bobbin thread. Still, no effect. I was so stressed mending with the machine.

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Thanks.

By Juliana

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December 2, 20130 found this helpful

Is it possible there is lint/fabric fuzz in the bobbin area?

Is it possible you aren't seating the bobbin completely into the bobbin area? Follow the instruction manual step-by-step to be absolutely sure.

If none of that helps it's time for a visit to the service centre. This is a very recent model so I'm thinking yours is likely still under warranty, and something has gone wrong with the machine - if still under warranty it should be a free fix if the cause is not something you did to the machine.

 

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