I had recently detail cleaned my Brother model ce-5000prw Project Runway machine a few weeks ago. And had just started sewing projects, by my second project my bottom stiches are loose and messy tangled bunches. I'm positive it's the tension, but I went to turn it down and it's stuck on 8. I can turn it up to 9. I've read the manual several times, but I haven't found a resolution. I've put the foot down and I've turned it on/off. Please don't tell me I have to take it apart again. This is my first Brother, it's 5 years old now I did buy it new. But all my life I only owned Singer so I'm kinda lost on fixing it. Please help. I've got small kids and I swear they rip up there clothing hourly. lol
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How frustrating! One thing I find on my own machines when they are doing this is that usually something is threaded wrong. You may want to try step by step re-threading everything, including the bobbin, making sure that it is not in backwards. It may also be a good idea to use some canned air around the feed dog/ bobbin case to blow out any stray lint you may have missed as this can also cause the bobbin thread to wad up like this. If this does not fix your problem, you just may need to take apart the tension mechanism and make sure that you have put it together correctly.
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