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Repairing an Electric Outlet

73 Questions

Here are the questions asked by community members. Read on to see the answers provided by the ThriftyFun community.

May 5, 2015

I arced three wires in my light, the three connected. Now 1 plug in works and 1 doesn't.


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May 6, 20150 found this helpful

If the light is plugged in the wall and had no wall switch, have an electrician come to install a new receptacle. Receptacles are cheap. In the process of changing the receptacles, he/she will have to unwire the old and wire the new so the integrity of the connections will be verified.

If the light is plugged in the wall and has a wall switch, have an electrician come to check power at the receptacle and switch. Receptacles and switches are cheap. I suspect the switch is bad (which would be indicated by no power to half of receptacle with the switch on). In the process of changing the receptacle or switch, he/she will have to unwire the old and wire the new so the integrity of the connections will be verified.

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It would be helpful to identify which breaker the circuit is on, so that it can be shut off while the work is done.

 
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April 25, 2015

I changed one outlet in my daughter's bedroom and turned the breaker off first. After turning the breaker on, the outlet works, but now there is one in another bedroom and one in her bedroom that don't work.

I tried turning the breaker off and on again and the two outlets that I didn't touch are still not working.

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April 27, 20150 found this helpful

I am glad you killed power at the breaker before working on this system. This always needs to be done. I hope you also metered it before working to make sure power was gone.

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It is standard practice for multiple items like this to be on one circuit. A 2 conductor cable consists of a black insulated, white insulated and bare wire. My guess is this enclosure had two such cables in it. One cable providing power to this box and the other carrying the power on to the next. To install a receptacle, pigtails (short piece of wire) are often run from the hot (black) neutral (white) and ground (bare) to the receptacle. This makes changing the receptacle easier.

What may have happened is moving the connection under the wire nut, either black or white wire connections, caused the circuit to be broken. The wire nuts need to be removed and re-installed or replaced.

An electrician can fix this for you.

 
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April 8, 2015

I have a wall of outlets that are not working, but when I put a meter on them it shows they are getting power. I changed one outlet, but still not working.

By Terri

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April 8, 20150 found this helpful

A common way of checking power is with a non-contact volt meter. It will show the presence of 120 VAC hot.

However, to make a circuit you also need the neutral. If you have the hot, but lost the neutral, it would act as you describe.

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The neutral and the ground should be bonded (connected) at only one point, typically your power panel.

With the power off, an electrician could use a meter to determine if there is continuity between the neutral and ground. If there is, your neutral is good.

There are a number of ways to lose a neutral
- Run a nail through it hanging a picture
- Overload a bad connection causing it to overheat and burn open
- Rodent chewing through wire
- Human error when wiring - did not connect neutral
- Human error when wiring - switched neutral instead of hot
-Human error when wiring - GFCI wiring switched (hot and neutral reversed)

You may want to look to see if a GFCI is tripped. If it is and you reset it and you have power again, you will need to get an electrician to correct the GFCI wiring.

 
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March 30, 2015

I can put a plug into the outlet, but any movement of the cords and they pop out. Any kind of plug in air freshener will hang partially out. It's like a loose outlet that doesn't want to hold onto anything.

By Cheryl from Cameron Park, CA

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March 31, 20150 found this helpful

Receptacles wear out with use and need to be replaced.

 
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March 26, 2015

An outlet in a circuit is not working and the other outlets are also not working as a result. What is the problem?

By R

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March 27, 20150 found this helpful

Unplug everything from the receptacles on that circuit.
Is the breaker reset? To reset a breaker, switch off then on.

The receptacles may be grouped on an AFCI or GFCI receptacle. Look for a receptacle that is one of these and needs to be reset and reset it.

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If this all fails, then it could be the electrical wiring which would require an electrician to correct. Either an open hot or neutral could cause this (often bad connection at wire nut).

 
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January 15, 2015

One day while my wife was doing laundry the dryer just stopped working. Assuming the dryer was fubar we went out and purchased another dryer. When we plugged it in, it too would not turn on. Now there is a new breaker and when I plug it in almost all the way and put my multimeter on each terminal I get power in only 2 of the openings. At the third I only get about 25 volts. Could the outlet be shot or did my new breaker (30 amp 2 pole) shoot the bed?

By Jim

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January 21, 20150 found this helpful

Jim, you seem to have basic knowledge of electricity, so I think you should try googling for information. Try to find some sites or some Youtube videos specifically about electrical issues.

 
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December 10, 2014

My meter shows 220, but when I plug my cord in my new unit won't turn on. How can I find the problem? It's not the new unit.

By Mark

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December 6, 20170 found this helpful

Well, if its not the unit, and the outlet tests ok, then it has to be your cord. Those cords (assuming this is for a dryer or A/C) don't last, which is why often you have to buy the cords separate.

 
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November 23, 2014

My bathroom had one switch that turned on the lights and the fan. I replaced the switch with a double-toggle style switch so the lights and fan could be turned on separately. I can't get the switch to work on the lights or the fan now. The outlets still work. I checked the breakers and every GFCI and nothing was thrown. What do I do to fix this issue?

By JJ

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November 24, 20140 found this helpful

This is not the site to get help for this problem, as a general rule. Try googling for specific electrical information if you think you can fix this yourself. However, do remember that electrical mistakes can cause fires in your house. Me - I'd call an electrician, since it isn't working correctly, and you think you did it right.

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Perhaps you know someone who is more familiar with this sort of repair who would help you, as it should have been a very simple repair job, and it has turned out not to be.

 
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November 3, 2014

The plugs worked in the bedroom and we changed them all out even some in other parts of the house. Now all the ones in bedroom stopped working. The rest of house plugs and lights work.

By Micheal

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April 25, 20190 found this helpful

It could be that a GFCI is protecting the circuit and it is tripped. If so, that is the easy fix. Find and reset the GFCI.

More likely is that a bad connection exists in the rewire. draw out a map of the house with the breaker panel and imagine wire running from receptacle to receptacle, originating at the breaker. somewhere the chain is broken. Beginning with the receptacle with power at the end of the chain, followed by the receptacle without power next in the chain, search for the bad connection. Never work electrical hot. Always shut off power at the breaker first.

 
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October 5, 2014

Plug in won't work on one side of living room.

By Chris from Danville, VA

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October 7, 20140 found this helpful

You can buy a plug in tester at Home Depot or any big box hardware store that has lights on it to indicate a short, open, open ground, etc. That is the best way (they come in 2 or 3 prong, depending if you have a grounded system) or it may be as simple as a loose screw.

Turn off the breaker. Take the cover off, and the 2 screws holding the plug. Pull it out and visually check it. Tighten the screws, or replace the plug, insuring you have the wires in the same position on the new plug. Turn the breaker back on and test again.

Or the problem may be in a connection on one of the other plugs on the circuit. Follow the same pocedure as above. Always testing the non working plug after checking connections on the other plugs.

 
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August 20, 2014

I bought a George Forman grill. My outlet is melting everytime I use it. I love my grill. What can I do?

By Michele from Detroit, MI

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August 21, 20140 found this helpful

I'm not an expert, but what is happening is not good! There may be a problem with the grill itself, such as drawing too much electricity, or the outlet might be old or damaged. The outlet also might be on a circuit that already has too much plugged into it. You have to watch the wattage of your appliances and other items, and stay under the load limits of your circuit. Most houses seem to have 15-amp circuits, which means you should stay under 1500 watts total on that circuit. There should be a circuit breaker that trips and cuts the power when there's too much draw on the circuit, and if this hasn't happened, there's something wrong. In addition, your kitchen and bathroom outlets should be GFCI outlets (Ground Fault Circuit Interrupters), which have their own, built-in circuit breakers. These can prevent shorts and electrocutions because you're always around water in bathrooms and kitchens.

You should really have a professional electrician check your outlet and your circuits, because you are in danger of having a fire. Also have someone test the grill, but I don't think you should use it until you get the other things checked. Don't take chances! The life you save may be your own.

 
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December 29, 2013

My parents moved into an older home and the outlets in an extra bedroom all worked until a month ago. Using a multimeter, I am not able to get a reading on any of the outlets. (Using an non contact probe, I got a hot read on the outlets). The only reading that I get is when I place one of probes in the hot and one in the ground. The light in the room is working fine and is on the same circuit. I replaced all of the outlets this afternoon, but it didn't work.

I did notice that the neutral wires were attached opposite of the hot wires, but I am not sure if that matters. Another thing that I noticed was at the panel. On the neutral bar, in a few places, there is more than 1 neutral wire in a few of the slots. I am not sure what I should do next, other than have them call in an electrician.

By Phillip C.

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December 31, 20130 found this helpful

I've never noticed any electricians giving advice on here. Better call one in.

 
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July 26, 2013

My outlet in the bathroom has a plug and light switch in one. The plug would not hold anything in it, but the light switch worked. We replaced it with a brand new one and the only thing that worked was the plug; the light switch wouldn't work. So I took the new one off and put the old one back on. It's not working at all now. What happened and how do I fix it?

By melissa k

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July 29, 20130 found this helpful

Call an electrician; you need to have someone fix this for you that knows what they are doing.

 
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May 30, 2013

Why are none of my electrical outlets working in my bathrooms in my home?

By Candy

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May 31, 20130 found this helpful

Have you checked the circuit breakers either at the box or at the GFI outlets in your bathrooms? It sounds as though something has caused an overload and made the breakers flip. This is an important safety feature meant to prevent electrical fires.

Check the breakers and then make sure people aren't overloading the bathroom circuits with too many high wattage appliances. Hair dryer+curling irons or rollers+electric shaver and toothbrushes chargers+a space heater-all plugged in at the same time (!) is a common sight in more bathrooms than people think, and is the usual cause of overload.

You can reset the breakers but if they flip again it means something is causing repeated overloads. If you're sure it's not the result of too many things plugged in at the same time, you'll need a licensed, insured professional to come in and check those wires to make sure the overload isn't the result of broken wires inside the wall.

Otherwise you're looking at a very serious fire hazard-overloads from what ever cause lead to devastating home fires.

 
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February 9, 2013

How do I fix an electrical overload?

By Juan

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February 11, 20130 found this helpful

WARNING - overloaded electrical circuits present serious fire hazards. Additionally, DIY home electrical work can present or create personal safety hazards. Know and follow the safety rules. Better yet, hire a professional-most insurance will not pay out if you have overloaded a circuit or had work done by an unlicensed electrician.

The following is an extremely simplified answer but should get you started; the best thing to do is to first learn about home electrical systems from library and Internet sites like:

electrical.about.com/ (There are other sites, run a search)

Now, look in your circuit box to determine the whole house amp load from the information listed in the box. Next, check to see if the individual circuit breakers list the load-some will be 120v with a load of 1500w total, others will be 240v for things like stoves, AC/heating, and clothes dryers. Then follow the steps below .

Step One - Get a note pad and pencil. List the circuit you are overloading (should be listed in the circuit box); you will also be making additional notes, see Step Three.

Step Two - unplug everything on the overloaded circuit.

Step Three - re-plug one item and wait for a few minutes. If the one item doesn't throw the breaker, note the wattage/amp (should be on the plug or a tag on the cord) and move on to Step Four

Step Four - continue adding one electrical item and noting the wattage/amp.

 
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January 21, 2013

My washer is plugged into its own GFI plug and everytime the washer starts to fill up the GFI keeps popping. It's got its own place in the main breaker, but that doesn't pop or need to be reset. What can I do?

By Jason

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January 23, 20130 found this helpful

My husband is a home builder. One of the most common warranty issues he has is replacing gfi's. They are surely made in the bad part of China and often go bad. My advice is to find a handyman or electrician to replace the gfi. You can buy them at the big box cheap enough - that way all you have to do is pay labor and will not get charged so much. Get help to make sure that you get the right one.
The breaker will not kick. To make things simple for me, my husband explained that the gfi is like an outlet and surge protector in one with it's own tiny breaker inside. They are required to use them near wet areas. When there is a surge the gfi "kicks off" and must be reset.

 
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October 19, 2012

I have an outlet that has a switch and a light that shows when it is turned on. The light is turning on, but anything plugged in doesn't work.

By NH

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October 21, 20120 found this helpful

It sounds as though one of the wires leading to the outlet is pulled away, worn, broken, or frayed. It is still making a connection but not a connection sufficient to supply full power to any item plugged into it.

Two solutions to this one (remove the outlet plate and have a look, OR call in a trained, licensed professional) but FIRST: shut down the breaker to that circuit NOW and leave it off until the problem is sorted. The pulled away/worn/broken/frayed wiring is generating enough electricity to start a fire.

Next, decide if you want to give this a go yourself, or if you are going to call in a licensed professional. If it is simply a pulled away wire you may be able to remove the outlet plate and tighten the wire yourself. HOWEVER if you feel a lack of confidence, do call in a pro-better to be safe than sorry!

Additionally, using a professional will satisfy your insurance company should anything happen, and if you are a renter you may have landlord issues to consider. *If you are renting, call the landlord. He/she may have an electrician on call, or may have the skills to do the work. Very few responsible landlords want you doing the work as it may affect their insurance and/or other legal responsibilities.

DIY electrical work is a DIY job best left to people with some training and experience, and there are a lot of very good books available in your local library to help you learn. The Reader's Digest books are excellent as a starting point and you may decide to add a copy to your home library. The books cover just about every sort of home maintenance job there is. Local community colleges and adult education programmes also offer courses with certificates upon completion.

 
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June 27, 2012

I plugged an extension cord in my bedroom for a pool pump and now none of the power works in that room and none of the breakers are tripped. Could it be a bad breaker?

By Dawn

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June 28, 20120 found this helpful

Could be a bad breaker, could be that your bedroom outlets are tied into a GFCI circuit. Check the bathroom GFCI outlets for a reset button, could even be on a different floor of your house. BTW, if that is on a GFCI outlet then I guess it is okay to run your pump off that outlet, however, you have already learned that it is drawing way too much power from that circuit. If that is not a GFCI circuit, then you really should not be running a pool pump from it as you risk possibly electrocuting your swimmers if some sort of short occurs.

 
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Silver Post Medal for All Time! 254 Posts
March 16, 2012

Old Power OutletHow do you fix a faulty outlet? One of the outlets in our house is easily jostled which will make everything plugged into the power strip go off. This could be as simple as walking by it or if the cord is moved the slightest bit. Last night I tried the lower outlet and I heard crackling and could see a spark inside. The top one works better, but you have to make sure all the cords are held up so that it stays in the right spot in the outlet.

I am worried this could be a fire hazard. If I just change the outlet out for a new one, would this fix the problem? Maybe the wires have come lose?

By Stella from Manchester, WA

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March 29, 20120 found this helpful

There's a site called "Instructables" that is excellent for any household repairs or do it yourself projects. I use it all the time and a friend of mine used it to learn how to install laminate flooring. It's very detailed and has great pictures.

That said, changing the outlet is easy. Turn off your power! Then all you do is unscrew the cover, unscrew the outlet from the wall box, unscrew the two connectors and replace the outlet with the new one by reversing all of this. If you ask the guys at the hardware store they can walk you through it. It's easy. You can do this or pay some guy $10 per outlet to do it for you.

 
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October 28, 2011

My outlets in the kitchen are all out. The GFI surge protection outlet seems to work, when I push it the light goes out and when I trip it the light goes on. I also checked my circuit breaker and nothing looks tripped. I turned each one off and then back on. The outlets still don't work, any ideas?

By Mike

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October 28, 20110 found this helpful

First, GFI is not surge protection, it is to protect you in case of a Ground Fault and Interrupt the power so you don't become the path to ground and get electricuted. Second, the light indicates different things in different brands of gfi outlets, some mean it functioning and some mean it can no longer protect you and has locked out the power to protect you and needs to be replaced, which sounds like your problem. Replace it or have it replaced by a qualified electrician if you don't know how.

 
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January 20, 2011

Could someone describe the trouble-shooting procedures you would use to repair a non working 120 volt electrical outlet that is in the middle of a wall with 5 other outlets?

By gabriela1 from Romania

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Gold Post Medal for All Time! 846 Posts
January 21, 20110 found this helpful

You truly need to be asking a professional electrician for this answer because electrical problems can cause a fire. :-(

 
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November 2, 2013

After an electrical outage, 3 outlets on 1 breaker servicing 2 TVs and a computer system (all with power bars) stopped working. I reset all breakers (none had kicked off), changed out the circuit breaker servicing the 3 outlets, tested voltage, all showed good. The house was built in 1980, there are no CFCI breakers. At times I can get the outlets to work with a small clock/radio, but as soon as I plug in anything requiring more amps (?) like a TV, all 3 outlets stop working. Ideas before I call an electrician?

By Doug B

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October 24, 2013

I live in a 2 bedroom duplex. My wife plugged the vacuum in the master room and the room lost all power. The breaker was fine, the room itself doesn't have a a GFI, but all the ones where we have GFIs are fine. Any ideas before calling a electrician?

By James

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August 6, 2013

My basement was refinished just before we bought the house. I'm pretty sure the previous owner did the work himself as there are so many problems. Several outlets seem to have the faceplate screwed just into the drywall, and are always falling off. Now one of the outlets has no faceplate and is popping way out of the wall. I don't know how to begin to fix this, but I'm pretty sure there must be a relatively easy way to do it?

By Amy Fletcher C. from Louisville, KY

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July 20, 2013

My mother has an enclosed porch and there are outlets on the wall of each side of the room. Neither of the outlets are working. My mother said she could have shut something off (last fall?), but I don't ever remember her shutting anything off before. This has never happened before. The porch is off the kitchen and we did have to hit the reset button because a fuse was blown early in the year.

The microwave and toaster have to be used separately. It just seems strange to not have any of the porch outlets working. Each outlet has two spots to plug something in and none of them are working.

By Laurel P

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June 4, 2012

The whole house has 15 Amp outlets; some with one or two #12 wires. I came across, while changing an outlet that this particular one has six #12 wires on a 15 Amp outlet. My new outlet doesn't has holes big enough to insert #12 wires. Can I use piggytail to use these six #12 wires on 4 side screws or for this purpose do I have to buy a 20 Amp outlet. Please help.

By hard worker from Auburn, WA

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November 9, 2010

I have a thirty amp circuit that seems to control the lighting and outlets on the attic level of my home. I also have the problem of outlets that are older and deteriorating badly, one of which came apart while being used and shorted out, but this didn't trip the breaker.

I shut off the breaker and replaced the outlet. When I re-energized the circuit the new outlet didn't work. The new outlet is 125/15amp CU only. It does not appear to be a wire going to the circuit.

Upon further inspection of the remaining outlets in the area, there are more than one that appear to not work. There are others that do work. I will attempt to replace one of these to get some kind of baseline. Do I need to call an electrician?

I am quite capable of replacing all of the outlets, but if there is no improvement I guess there is a wiring problem.

I have been researching and it seems that the thirty amp circuit controlling everything is not a good idea. I moved into the house ten years ago and it was that way then. I had the home inspected by a home inspector who didn't mention this as a problem.

By tom

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January 31, 2017

Determining the cause of a malfunctioning GFCI outlet may require some sleuthing. This is a page about GFCI outlet keeps tripping.

GFCI Outlet

January 3, 2017

This is a page about electrical outlet stopped working. Troubleshooting the reason an outlet has stopped working is the first step to your repair or replacement decision.

Electrical Outlet

January 3, 2017

This is a page about outlets in one room don't work. Identifying the various circuits in a room can help you troubleshoot electrical problems when some outlets stop working.

Electrical outlet with a green cord plugged in.

June 30, 2017

If you have an electrical outlet that is popping or making crackling noises, you should have an electrical service it as soon as possible. This situation is highly dangerous and could result in a house fire. This is a page about outlet making crackling popping noise.

Outlet Making Crackling Popping Noise

March 1, 2017

If your Ground-fault circuit interrupter (GFCI) outlet is not working, you may need to contact an electrician to repair it. This is a page about GFCI outlets not working.

Black cord plugged into a GFCI Outlet

February 28, 2017

It is extremely frustrating trying to determine why a GFCI breaker in your home won't reset after tripping. There are a few common reasons this might occur and you will want to pursue the possibilities until you identify the cause.

Close up of a GFCI Circuit Breaker.

January 3, 2017

Sometimes, circuits can break or outlets can stop working when it rains or if they get wet. This is a serious problem and should be addressed by an electrician. This page has advice for when an outlet stopped working after it rained.

Outdoor Electrical Outlet

January 3, 2017

This is a page about electric outlet feels hot. If your electrical outlet feels hot to the touch it would be best to turn off the breaker and call an electrician immediately.

Electric Outlet

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ThriftyFun is one of the longest running frugal living communities on the Internet. These are archives of older discussions.

January 20, 2011

I have an electrical plug outlet that loses power. I checked the power panel for a tripped breaker, but none found.

 
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September 5, 2010

Hi, about a week ago I started blowing fuses on a particular outlet and I discovered the outlet would move when I pulled the plug in and out.

 
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