Wild Blue Internet Service Reviews
Furthermore, they do not disclose during the sale of their crappy service, that you can only use the internet for a certain amount of time per month. After that, they slow your speeds down to less than that of a dial-up service, but you will still be charged the ridiculously high monthly bill for service which you are not receiving. The customer service reps are completely rude and do not even attempt to be helpful.
Furthermore, they did not disclose I would be committed to a 2 YEAR contract and that if I end the service (which I don't even have) that I will have to pay a termination fee! I am in the process of contacting my state Attorney General concerning their unfair business practices and hope to get them banned in Kentucky. It's a total scam. Beware of WILDBLUE internet service.
By Cindy from Pikeville, KY
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RE: Wild Blue Internet Service Reviews
It is 11/20/2009. Run from WildBlue. Any other option is better, including dial-up..which has far, far better latency times than WB. Dealing with this company has been one of the worst experiences in my life. Less than 2 weeks after we got it we violated our usage limit and we were slowed to 7kbps for almost a month. At that speed most web pages won't load. Look on the Internet carefully and you'll see that there are people who have had an absolutely horrible experience with this company. They are the only established company(in Englewood, CO) that doesn't have a phone number. They have 1 telephone line and if you complain too much, their system recognizes your phone number and they won't talk to you. Read all of this on the Net, go to Ripoff Reports.
Go to the National Better Business Bureau and you'll see that they lost their accreditation, went through a major headache getting it back, and since then they're strictly monitored. In fact, the BBB is the only thing that hurts them. If you want to hurt this unfair company complain to the BBB either in Colorado or nationwide. The BBB is carefull monitoring all complaints...and you should see how a mention of the BBB strikes terror into the employees.
WB is definitely one of the worst experiences I've had in my 50 years. Don't take my word for it. The people who have bad to say about this company far, far outnumber the people who say good about it. They actually went into my bank account and withdrew 502.00 without my say at a time when all our monthly bills came due. I immediately called my brother-in-law who's an attorney. He got it back for us after about 2 weeks, but said he had to tell them it was for an invalid who was handicapped.
Also, one of their installers told me that one of their policies is to charge all kinds of hidden charges so that they can pay for the dish over time (in case you haven't bought it). There is so much more that they've done to us and others that I don't have the energy to write. Just one more thing, if you have to go with satellite, go with HughesNet instead. They've got 15 satellites in the sky compare to WB who has 2. I personally wouldn't touch satellite again after my experience with WB, but there's far worse written about WB than HugesNet. Also as of 11/20/09 my average ping with WB is 3115ms, and I've got their fastest package at 86.00 per month. Thank God, DSL just came to town!
Post by nlb3
RE: Wild Blue Internet Service Reviews
Worst provider! The installers smoked on my roof, and didn't ground the wires, they could have easily burned our home down with this carelessness. WE have to pay $100 a month for internet that we can use as long as the wind isn't blowing, no rain, fog or snow. Furthermore, theydo not disclose during the sale for that $100 monthly, that you will not have unlimited service, when you reach your maximum time allowed, they slow it down to that less than dial-up, and you are still required to pay. I contacted them today about getting rid of this completely undependable service and the rude representative informed me I would have to pay an Early Termination Fee for a service I can't even use. I am in the process of contacting the KY Attorney General for their unfair business practices. Please find another provider if you value your home and freedom to surf the net!
Post by Cindy Stewart
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