Okay, first, I have a couple of statements. 1) To all of you who spent a tonof money just wanting to "try" the products, and were unsatisfied, I don't see that you have any right to complain. The site does not force you to spend $111 on product your first order. Wanting to try a brand? Order a few products, and if you like them, you can always go back and order more later! If you don't like them, you're not out $111. Because the company clearly states that it doesn't take returns, buying just a few items to try them is generally the smartest idea.
2) To everyone who is calling up issues over the product being made in China: Guess what? most of our stuff in this country is made in China. Deal with it. I'm going to guarantee a lot of the cosmetic product you buy in stores is also made in China.
3) Didn't get your order in time for a special event and now you want to cancel? The website says that orders usually take around 3 weeks for shipping. But guess what? Any time you order online, there is NO guarantee that it will get there before your special event. That's why if you want something for a party, like 75 lip tins, you should probably order it a couple of months in advance. That ensures time to get there. Now, if you order it two months before a party (8 weeks) and they don't get it there in time? Yeah, you can complain about that. But a couple of weeks?
Also, pretty much anywhere you order online, your card is going to be charged before you get the product. They have no way of making sure they'll ever get payment if they charge once you recieve the product, and could end up with all sorts of "insufficient funds" charges- remember, these not only cost you a fee if you bounce a check or card payment, it also costs the people trying to get the money!
As to people allergic to the products and blaming it on China, pretty sure there's a good chance that you might just be allergic and it has nothing to do with the country it's made in? I know that I have no problems with pretty much any mascara, but there is Oone mascara that makes my eyes swell shut. I can even buy other mascaras from the same company. It's just that one mascara. I thought it was a fluke, but it happened with 3 of the tubes that I tried of that same exact product, bought about 1 year apart each time. Sometimes you are just allergic to a product. It's just how it is.
I have ordered several times with no problems. I completely believe people had problems with the company. But keep in mind, you get what you're paying for. My experience, anyway, has been that you get better than what you're paying for, but that's up to each person's own opinion whether or not they like it.
Just sayin' if you're trying, just order a few products so you aren't stuck with so much that you don't like. Perhaps just order $15 worth of products, use your coupon code, and be done with the darn thing. That way if you don't like it, you only paid less than $15 ($15, with a half off coupon code "carolina" is $7.50. Shipping is $6.95, making the grand total under $15). In other words, you didn't spend your life savings on makeup you simply don't like. Just my suggestion. ... View related article.