I wish I knew, I bought a new side by side Frigidare refrigerator Dec 2006. The freezer started freezing to the freezer door, there was chunks of frost all over the inside of the door. I called Frigidare and they sent out a repairman in June. Stiil broke, another man in August, still broke then another man in Oct. I called Frigidare and they told me that they could not do anything even though it was still under warranty. Well guess what, the warranty has run out. They are the worst company I have ever dealt with. Please let me know if you find out who to complain to about these problems ... View related article.