I've owned two FoodSavers over the years, and have never been very satisfied with either one of them. The idea is great, reduce waste, preserve food for a later use, insure food safety and in general keep food so that it can be used when it's convenient and thereby more efficient. At present, I am trying to use a V485 that was less than $100.00, but the system is a real sham for consumers who are cost conscious or want to put food by that is seasonal and/or otherwise difficult to come by(smoked salmon, jerky, oysters just to name a few).
After reading the reviews, the problems seem to be split between units that fail and the bags themselves that don't hold a seal once they have been processed. This should be causing major headaches with the company, as the underlying comment by most posters is that "Customer Service" is indifferent or non-existent at best. How long can they ignore the customer roar? Its hard to say. I'm going to try different (after market) bags before I throw my unit out and if that doesn't work,
I'll just go back to buying good quality Zip-Loc bags and sucking the air out with a straw just before zipping the bag shut. That's a much more environmentally sensible method anyway. No electric gadget, bags that can be reused and less time venting about sloppy corporate management. Then I'll send my defective unit back to FoodSaver without a return address and let them deal with it. If everyone who has posted a negative review would do that, perhaps the head office would get the message and start paying attention to the opinions of their customer base. Larry C. ... View related article.
