You might want to check if your make and model of washer had a recall on the rubber seal. My parents had the same problem with their washer, brand new, and my dad researched it and found out online that they were replacing rubber seals for that model because a certain mold was growing inside the rubber and nothing kills it. I am not sure what make and model they had, however. But it is the consumer's responsibility to contact the company for a new seal. Good luck! ... View related article.