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I am so disgusted I could scream! About a year and a half ago DH and I got all new appliances in our kitchen. We have a free standing electric range. We went to Sears and bought a GE self cleaning oven I ran the self clean feature twice per their instructions. It runs for about 3 hours, then turns off and takes a while to cool down so that the latch will open. It got so that the latch would slip down and block the oven door when I was baking something.
I called Sears to come and look at it. The first thing the technician asked me was "How long did you let this clean cycle run?" He then told me that anything over 2 hours would damage the latch. I had just turned it on and let it go for the time they had programmed into it. The end result is that it can't be fixed and a new latch will cost a couple hundred dollars. I told him to forget it. He fixed it so that the latch lever won't flop down and keep me from opening my oven.
I'll just do the Easy Off thing from now on. If you get a new self clean oven, disregard manufacturer's instructions and set the thing to run no more than 2 hours.
By MartyD from Houston, TX
Yes you need to call Sears and GE again. go to the attorney general if nothing seems to be getting resolved. they should be giving you a new oven if the latch is messing up after a 3 hour clean. I just cleaned my oven (maybe GE, not sure) for 3 hours-not the first time. and call that repair person's sup-they sound lazy and trying to get out of doing what they need.
You can prevent major over cleaning by periodically wiping the inside of your oven down with straight white vinegar and removing any debris. Then you don't have to introduce nasty commercial oven cleaners or homemade oven cleaners (like ammonia) into your house. In general, a spray bottle with straight vinegar is good to have handy in the kitchen. It's also effective for cleaning grease off the range top.
Vinegar is wonderful. I keep it in kitchen and bath rooms. I use it for everything from adding to bath water to cleaning windows. It does wonders for your skin, great for final hair rinse, no more dandruff, and makes your windows and mirrors sparkle. I even add a cup to water to rinse my Poodle. It keeps fleas away and no dry skin.