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I've used PayPal for years to both pay for items and to receive payments from customers through ebay, and have never personally had any problems with them. However, as with any financial transaction online, people must remember to not get impatient and click the 'pay' button more than once, or they may accidentally pay again. I've often refunded a customer's double payment before they even realized they had MADE a double payment, lol...
Paypal does have a phone number on their website somewhere, you just have to search for it a bit. I've talked to them twice on the phone. Have never been overcharged. Always very courteous and helpful. There are bogus emails that go out looking like a paypal thing and those are the "phishing" things that you are supposed to ignore. If they start asking for private info that's not paypal. You can read on the website how to handle these bogus emails, because they want them forwarded to them to handle it.
I bought something once from e-bay using PayPal and had nothing but problems with them. I searched high and low via their website for a phone number, was never able to find one, so after numerous e-mails they finally closed my account! I still get bogus e-mails but I just make sure I don't open them up.
I wish I rememberd where I got the link, but I use ICONIX to let me know if my email is from PayPal and eBay. It works for me. If I can find where I downloaded this, I will let you folks know.
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I also must say that I've dealt with PayPal for several years now, and they've been great. I've never had any problems at all (except like many others who got fraudlent emails pretending to be Paypal). As for Purrplekat, I'm glad you persisted & were able to succeed!
I have been using Paypal for over 6 years and have never had even one problem with them. But beware of emails claiming to be from Paypal asking for your financial information. Paypal does not do this.
I love Paypal. I have had no problems with them. I had some postage that did not print and I called Paypal customer service and they were more than friendly and solved my problem and the post office paid back for the unprinted postage with no problem. Thankfully, I have never had to deal with unauthorized people on my account.
Typically I have no problems with PayPal. However, once someone decided to use paypal to pay themselves from my bank account, one which is not and never has been attached to PayPal. I filed a dispute with the bank, who investigated and found nothing on their end. I contacted PayPal, and by the time I was done with them, I had filed every kind of dispute they have, and they kept responding that they were not at fault. I informed them I would be reporting the incident to the FBI via www.ic3.gov, and after I reported them I received my money back within 48 hours. I still have my PayPal account and have not had a problem with them since that one incident. PayPal is a great idea, and I hope they continue; I also hope they improve their dispute methods.
Yes it does Lori. I am sorry about that. I have also had the same sort of problem just not online.
I have delt with PayPal for atleast 4 years, I use them often. I have never had a Problem. Just make sure all your contact with them is directed by you. There are alot of crooks out there who email you stating they are PayPal and requesting information. PayPal never does that.b)
I have been 'blocked' from my pay pal account since someone used my ID to do something less than correct with them. No amount of proof that I come up with is good enough for them. They say I owe $28.00 to them before I can collect any of ny earnings from other sites. I think this stinks.