I have worked for a car rental agency for 7 years and we are always willing to help customers, especially this time of year when traveling slows down drastically. Be sure you ask how much their taxes are, what mileage is included, if it's okay to travel out of state(if applicable) and if they offer discounts ie: AAA, AARP, weekly, weekend, etc. Shop around, look for smaller independent places, take a smaller car if you can and don't be afraid to ask questions. If you will be a regular customer of a company let them know that also. Good Luc
Make sure to check your credit cards. Be sure to use a card that has free rental car insurance so you don't have to pay for their expensive coverage.
Always book ahead of time. Stopping at the counter at the airport, and they will gouge you. I just came back from a two week trip. Our car was about $300, someone next to me paid $1,200 asking for a similar car at the airport. YIKES!
Also, use a comparison tool like kayak to compare all of the different rental agencies. Do online searches for coupon codes.
Sign up for the rental car clubs before you rent, sometimes you get added bonuses. :)
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