I have a Kodak Printer that has the scanner and copier. I had a paper jam in it and we got it out. Now when you turn it on all it says on the computer is it has a paper jam. It does not.
My question is, is there a reset button for these things? I paid a lot of money for this thing and we can't even use it. All that came with the printer was how to hook it to the computer, it doesn't say any thing about trouble shooting or anything like that. Please help. Thanks
By Jimmie from Linwood, NC
Click on: Start button --> control panel --> printers & faxes --> click on your printer. A window should pop up that will show everything that was supposed to be printed. Find what got jammed and right click on it to highlight it, then hit "delete" or "cancel" on that pop-up menu. You will need to delete all the jobs that haven't been printed. Click out of all your screens and totally shut the computer down, then re-boot. The disrupted printing jobs should be cleared out and you should be able to use your printer normally. Note: Sometimes one will remain that will finish printing, but the printer should be usable after that. Good Luck.