By Rose from Tampa, FL
I had a problem, too. Turned out that the heater that allows the ice to be released was bad and I had to replace the unit.
I had the same problem. A lot of times the hose at the back of the refrigerator has water that feeds to the ice maker that freezes up causing an ice jam. Take a hair blower and thaw the ice blockage up and it should start making ice again.
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