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By Michelle from Largo, FL
Via the Cascade 1-800 number, "Zack" says that over the past year, they have been changing their formula to remove phosphorus from the product. (At EPA's direction, I am sure.) Zack recommends we switch to use Cascade Action Packs to solve the problem in the future and re-washing items currently with film by putting 2 cups of white vinegar in a bowl or pan on the bottom rack of the dishwasher. --JohnH
Yes, this happened to me. I cleaned it all out, but I still had this milky residue on my glasses, which just started recently.
My thrifty Hardware Hank man told me they took the phosphate out of the dish washing detergent. He suggested getting Lemishine and putting that in one of the detergent dishes and your detergent in the other. It works like a charm! And I blamed my dishwasher!
I had the same problem because we have very hard water. I found a product called LemiShine at Wal-Mart. It worked wonderfully. Then I read a comment from someone at Thrifty Fun who said that using Tang works too. I tried it and they were right. It's cheaper too! You just fill the first compartment with regular dishwasher detergent and the second compartment with LemiShine or Tang. I guess the citric acids are what does the magic.
When this happened to my dishwasher it turned out to be a valve in the pump that was sticking. It wasn't allowing enough water into the tub. Because my dishwasher was a cheap older one I decided not to spend the $125 to have it fixed and instead bought a new one.
I have a 5 year old Kenmore dishwasher that is not cleaning well anymore.