To remove the hay or straw debris from the alpaca's drinking pail, use a slotted spaghetti lifter/pasta server. No need to freeze your fingers in the winter!
I would dump the water, scrub the insides and refill with fresh water. Hay and straw can leave dirt in their water. We change our horse's water 3 times a day in the winter. He has an automatic water dispenser in the summer.
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