Consumer Advice > Product Recalls > Baby ItemsDecember 05, 2007

Stokke Announces Recall of Xplory Strollers Due to Front Wheel Detachment

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products and unplug the unit immediately unless otherwise instructed.

Name of Product: Xplory Baby Strollers

Units: About 2,000

Distributor: Stokke LLC, of Kennesaw, Ga.

Hazard: A bolt that attaches each front wheel to the stroller can loosen, causing one of the front wheels to fall off, posing a fall hazard to young children.

Incidents/Injuries: The firm has received 14 reports of one of the front wheels falling off, including one incident where a child received a scratch when she toppled out of the stroller. In addition, there were 244 reports outside of the United States of one of the front wheels falling off.

Description: Only Xplory baby strollers with serial numbers between 1 and 28,097 and with grey handles are included in the recall. The serial number is located under the foot plate. Strollers with white handles are not included in this recall.

Manufactured in: China (front wheels)

Sold through: Stokke distributors, Web site and juvenile product retailers nationwide from September 2003 through December 2006 for about $770.

Remedy: Consumers should stop using the recalled strollers immediately and contact Stokke to arrange for a free replacement of the front wheels. Stokke will contact all known purchasers by e-mail or regular mail. Retailers were previously notified of the recall. Note: some consumers have already received a repair to their stroller or are in the process of receiving replacement wheels. These consumers do not need to contact Stokke again.

Consumer Contact: For more information, contact Stokke toll-free at (877) 978-6553 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm's Web site at www.stokkeusa.com

Picture of Recalled Stroller indicating plate
Plate                

Label with serial number under foot plate
Label with serial number under foot plate

The serial number on the label which is placed under the foot plate
The serial number on the label which is placed under the foot plate


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