Mail to Comcast Users Working Again

If you are a comcast subscriber, any mail we have sent to you is being bounced. We've been unable to find a white list to add ourselves to or a way to alleviate this. If you've been missing your newsletters (or if you are a comcast user and have been getting them) please write us and let us know. We will be unable to get a message back to you. Call or work with your tech support to see why this is happening and possibly we can get this unblocked.

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Be assured that any mail sent to us and any contest entries are received, we just can't send anything back.

Susan from ThriftyFun

Update: It is working today (9/22/2006)

September 21, 20060 found this helpful

Susan,

What is the error you are getting, if it seems to relate to abuse or a blacklist- try the following:

To ensure your issue is handled correctly you will need to send a "blacklist removal request" to blacklist_comcastnet@cable.comcast.com. When you send in your e-mail, I suggest you include a copy of the e-mail header, as well as the e-mail server names, and even IP addresses should you have them.

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September 22, 20060 found this helpful

Hi, Susan, I'm a Comcast user and I'm pretty sure I've been getting all the newsletters; don't remember any days not getting them. I have noticed, though, that some submissions I've sent in to you haven't seemed to show up in the newsletters 'till I've sent them 2 or 3 times.

Editor's Note: Hi Lynn, we usually publish things a week after they are submitted so that may be why you think we haven't received them. Some weeks it may take longer depending on how many submissions we are getting. I think that some of the newsletters were received but we have had no luck for a few days responding to mail from comcast users and have large bounce logs with comcast addresses. I think it is all fixed now.

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September 24, 20060 found this helpful

I think I am getting them all. Sure hope so, as I do enjoy getting them.

ReplyWas this helpful?Helpful? Yes

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