As a researcher, I take it for granted that almost everyone knows how and where to find answers to their questions. http://www.google.com is a great source of information. And these days, with the development of search criteria, it can be as easy as typing in "How do I remove yellow stains from my cotton blouse." Or "How to remove stains from leather furniture." or "Free ideas for party planning." If the first set of words doesn't provide the responses you want, re-arrange the words or be more specific (ink stains, suede, for instance).
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