Walmart Matches Competitor's Ads

RE: Walmart Matches Competitor's Ads Post By sterry (Guest Post) (06/29/2008) I went to the Atlanta, Tx Walmart to with an ad from Hancock Fabrics. There are 3 Hancock stores within 50 miles. The items I tried to purchase were McCall's patterns. They were on sale at Hancocks for $.99. Regular price at Walmart is $6.95. I took all of my items to the cashier and she read the ad. She was unsure whether or not they could honor it because of the price difference. She called a manager and she argued with me that because the ad said in store only they could not honor it. I tried to explain that only meant they couldn't be purchased online it had to be in the store. This manager called another one. I also told them my mother had been last night with the same ad and had no problem with the ad. The 2nd manager said he had called 2 other people and the said they could not honor them. I asked what part of their policy allowed them to deny this ad. He couldn't answer. He just said he had called 2 other people and they said, "No!" I had $35 in other items including fabric I had gotten cut, I left them with the cashier and told them they could put them up. I drove back to my local store which is 20 miles away. Its a small store no grocery and I know everyone. I asked the on duty CSM about the ad and she said they only honor ads up to 20-30 miles away, but the Atlanta store should honor up to 50 miles away. There is a Hancock store less than 20 miles away. She said if there were one close enough she would have honored the ad. I told her about my experience in the other store and she said they should have honored the ad. I called the 800 number and someone should be getting back with me. Does anyone know what the policy actually is? Report Spam or Abuse RE: Walmart Matches Competitor's Ads Post by bailegirl (104) | (04/24/2008) Profile | Contact Walmart does match but it must be EXACTLLY the same item advertised, same size, model number etc. Alot of times, this is what happens. For example, The model number printer tha Store X advertises for $30 is Model XJV5000-ABC and WalMart has what appears to be the same printer, with the same features, but they won't match the price, because it is Model XJV5000-ABX. A lot of times on the more expensive items, this is what happens, technically it is exactlly the same printer, but different stores recieve boxes with different model numbers on them, and therefore they are not "identical products" and won't be price matched. (I worked at Walmart for more than 2 years, and I had to enforce this) Report Spam or Abuse RE: Walmart Matches Competitor's Ads Post By Nolasandy (Guest Post) (04/22/2008) All of this is true and Wal-Mart is a great place to shop. However, one must realize how much money Wal-Mart is saving on ADVERTISING! Really, do you realize how expensive advertising is? What better way to pull in customers without advertising expenses than matching the competitors prices from THEIR OWN ADS! It's really just a great marketing move! Report Spam or Abuse RE: Walmart Matches Competitor's Ads Post by diana1117 (38) | (04/22/2008) Blog! | Contact I used to take all of the competitor's ads with me. I went through before grocery shopping and made a list, and put what store the sale was from so when I had to show them, I would just know where to find it and what page it was on, it indeed saves big bucks! Report Spam or Abuse RE: Walmart Matches Competitor's Ads Post by thriftyboo (113) | (04/22/2008) Profile | Contact I work at Wal-Mart in Northern Indiana. Yes, we price match exact prices for the exact same item. We don't require customers to bring their ads, but if you ask to match a price and we don't happen to have the ad at our register, we are not required to match it. Unfortunately people lie all the time: "Oh, milk is on sale" or "24 packs of pop are on sale". So, bring your ad, be polite and tell the cashier you have some items to price match. If the cashier says they can't match an item, politely ask why. Is it not the same exact item, is it a different brand or model number, is it a BOGO or percentage off? If you insist on the price match, ask to speak to a CSM or CSS (managers for the front end). Lastly, don't judge a whole store or a whole company on one experience with a rude or quiet cashier. I've had people yell, scream, swear and try to get me fired for simply doing my job. I had to go to work last week when I was experiencing a frightening medical problem. I had to wait several days for results from my doctor. I was trying to be as friendly and courteous as I could but I was very worried and not very smiley. I was told, "You could be friendlier" in a snotty tone by a customer. Yes, I could be but I'm doing the best I can. Another cashier's father died on Thursday and she still had to go to work Friday and Saturday. Do you know how hard it was for her to hold it together those two days? She had to keep going to the bathroom to cry. I'm not trying to excuse all rudeness, but understand that your cashier is a person with feelings, a personal life and problems that you don't know about. Maybe a friendly word or smile from you could change the tone of her day. Report Spam or Abuse Tip: Walmart Matches Competitor's Ads Post by jess_admin (629) | (04/22/2008) Profile | Blog! | Contact Walmart (at least here in Texas) will match most competitor's ads: including grocery stores, drugstores, and other variety stores. So rather than going from store to store to try to get all the deals each week, I make just one trip to Walmart with all of my ads and save money. I can usually save at least $10-15 each week, and I save a lot of time and frustration. BUT, they usually require that you actually bring the ad in, and they will not recognize other store's coupons or BOGO type promotions. By thriftyamy from Austin, Texas Feedback: RE: Walmart Matches Competitor's Ads Do you have to go to customer service to get the reduced price or just show the ad to the cashier as you are checking out? (07/27/2007) By cookwie RE: Walmart Matches Competitor's Ads At the WM's around me, you just have to show the cashier. I am also in Texas. (07/27/2007) By ttustudent RE: Walmart Matches Competitor's Ads Yep, I saw that in AZ at my Mom's TWO! (it's a "small" town for 2) but was surprised when I saw that they don't do it here (or at least don't advertise but I don't think they do) in Central/Bay Area CA in our "new" SuperWalMart. I do the WalMart trip once a week, cuz' I know some things I can get cheaper there but I wish I could do all my shopping in one place instead of 3 different grocery stores (and during summer it's that and local produce places, not that I mind supporting them but it's a lot of running around!). (07/27/2007) By michawnpita RE: Walmart Matches Competitor's Ads At my local Walmart, I don't have to take the competitor's store sales flyers as the cashiers have them at their check stands, already. I do pricematch at our Walmart on a regular basis, to save time and money. I have found they will not pricematch cuts of meat, say if another store has corned beef flat cut on sale, Walmart will not let their corned beef flat cut go for the same as other stores, nor will they pricematch other store's prices on deli items. Recently Albertson's had a certain brand of roast beef cold cuts on sale in where the slice the meats for you. I knew WalMart had the same brand, so I got some at WalMart, only to find at the checkout, they'd not pricematch. This was one purchase that I'd have not purchased there, if I'd have known they'd not pricematched. But for the most part, Walmart does pricematch and I've saved a lot of time and money there. (07/27/2007) By badwater RE: Walmart Matches Competitor's Ads Lots of stores will match competitor's prices if you ask. Some advertise the policy, some do not. Ask. You might save yourself some running around. (07/28/2007) By Jantoo RE: Walmart Matches Competitor's Ads Eastern Pennsylvania Walmarts have the same pricematch policy, printed on their sales flyers, they require the competitor's ad. (07/28/2007) By kidsNclutter RE: Walmart Matches Competitor's Ads I have done the Walmart price matching with the ads a few times. But I have noticed WM does not always have the cheaper stuff on lots of items. Also you are putting the other stores out of business if you don't spread it around some. If we put the other stores out to business then WM has more or less a monopoly for the area. Seen them put too many mom and pop stores out of business, even the smaller chain grocery stores. I actually hate the place myself and go there only when necessary. The checkers at ours are rude and slow, don't talk to you. I had one not say one single syllable to me one day. I was in a speed lane the other day and it took the little girl so long my husband was parked out in the lane in front of the store, the security guard told my husband to move, TWICE. I am disabled, and slow, and I still move faster than she did. What a deal! So, I go maybe 5 miles out of my way, spend a buck or two for gas, and go to my favorite store and get their sale items, and get treated like they are happy to see me, and get carry out to boot! pooh on WM. (07/29/2007) By loridawn1956 RE: Walmart Matches Competitor's Ads Is this on any ad, or only ones with coupons? Shirley (08/04/2007) By squirrelena RE: Walmart Matches Competitor's Ads I tried to get a competitors price to purchase a Wild Thing Polan Pro chainsaw with an ad. They got nasty with me. I thought Walmart matches any competitor. That's a lie. Batesville, Mississippi will not honor this at Walmart. (02/09/2008) By steve RE: Walmart Matches Competitor's Ads Next time, if there is a next time, speak with the manager. Frequently the clerks are not informed, or forgot. (02/10/2008) By cookwie Report Spam or Abuse