My suggestion to those who are considering the back2life would be to only use it for lower back pain and not major problems i.e. surgeries, fusions, this sort of thing. The $200 price tag is less than nothing if it works, but if that's the prob. than go to Bed Bath and beyond for $199.99and if you go online you can get a printable coupon for 20% final cost to me $173.00 no shipping I used it last night and figured out that I didn't have the height adjusted properly even though I am 6'1" I had to set it higher to raise my tailbone off the floor before it starts ,once I figured that out. Wow. I felt my spine clickin" so as for anyone going through back pain knows. There is no quick fix or overnight cure but this thing sure seems to be doing what it claims. I'm gonna give it a fair shake.
I am sorry I ordered the back2 life machine, I have read the other reviews concerning this machine and I have decided that we will keep the machine, but if anyone is thinking about ordering this machine for their back, I would tell them, "SAVE YOUR MONEY. The machine doesnt help a bit. Not that I could see. The only reason I am not returning it is because of what I have read from other posts. I would send it to the company, and besides not getting my money back, I wouldnt have the machine either. It does have a lovely up and down for pony rides for kids though( ha)
After 20 years working in physical therapy, one thing I know about back pain is that what is helpful for one person may not be for others because of the multitude of causes. I decided to try the Back2Life because of the 30-day return offer. Although it didn't help me, the product is well made and I can see how it might be helpful for some people, especially for relaxing muscle spasm.
However, I found the company lacking in integrity when it came to returning the machine. After spending 45 minutes on 3 occasions trying to get through the 'Return' line, had to endure very high pressure to try it for 'an additional 30 days'. I relented and tried for the extended period without improvement and, since I was nearing the end of 60 days tried to return it. Turns out they give the 30 days extra from when you call to return it rather than an actual 30 days to your original time period. They were very stubborn about not taking it back even though I was only 2 days over their extension (but under 60 days).
Bottom line, possibly a decent machine, but the company is interested in getting your money by any means they can, rather than being satisfied to make their profit from satisfied customers. Be careful! (And if you need to return it, choose the 'want to purchase' option on the phone rather than the 'return- option' They will pick up right away rather than leaving you on hold forever.)
I recently purchased this machine. This company sent me two, in otherwords duplicated my order. I refused shipment of the second machine at the door and they had the audacity to charge me $29.99 shipping when I never ordered in the first place. They claim that they can audit all of your mouse clicks, but I never even pressed submit on the original order and it went through. They just don't give a damn. You have to wait for 30 to 60 minutes when you try to reach them on the phone and they don't answer your emails. Once you do, they are rude and could care less, as they insist you made the error. Hogwash, why would I order two? As for the machine, I have been using it faithfully for two weeks, twice a day and have not noticed improvement yet. To be fair, I have had a fusion of L3-4, so I am going to give it a chance as I think it might take much longer for me. I told them I had no intention of returning the orginal purchase, but they still have not responded, at all, to my request for the full refund on the 2nd shipment. Simply, I think this company's motto is "the customer is always wrong"!
This pages has been archived 1 time. You can view older posts and feedback below.
Request: Back to Life Machine (05/12/2009)
I was looking at the Back to Life machine and wonder if it helps after a back fusion.
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Request: Back to Life Machine
Archived on 05/12/2009
I was looking at the Back to Life machine and wonder if it helps after a back fusion. I am fused from T8 to L5. My surgery was in Sept. 2003. I would like to know if this will help the back muscles to relax.
You can contact the manufacturer of the Back to Life machine. The link will take you to a webpage where you can ask them questions online and they will email you a response, or you can call them.
http://www.getback2life.com/customerService.php (04/19/2009)
