Stains on a Dooney and Bourke Purse

I have a Dooney and Bourke brown purse and recently noticed a white dingy stain on the bottom of my purse. I tried using a leather cleaner, but it did not work! How can I remove the stain?

By Rebecca from McAllen, TX

Ad

Answers

July 26, 20110 found this helpful

I am disgusted with dooney and their lack of customer service. I have a it bag. I have so many bags i carry them for about 1 week a year each. After 3 years the coated cotton began bubbling. I went through the same process of mailing the bag in, paying myself. I was offered the credit but you didn't mention not only do you get the credit but you have to spend the same amount out of pocket too. For example $75 credit, you must spend $75 also and get a bag worth $150 or more. So I had the bag sent back, though I rarely carry it. Then my coated cotton Miami bag, not only started bubbling but it also faded to a gray when it was once black. This time I refused to send the bag in. I demanded to speak to a supervisor. Who basically said, once you have had a bag for a year (doesn't matter if you only carried it for a week) they don't stand behind it anymore. All they will ever offer is the trade in. I tried every tactic on her. She didn't care and she truly didn't care that she was losing several (me and the ladies in my family) customers based on the outcome of this conversation. Dooney does not stand behind their product, stick with Coach folks!

Ad
ReplyWas this helpful?Helpful? Yes

Add your voice! Click below to comment. ThriftyFun is powered by your wisdom!

Related
In This Article
Cleaning a Dooney and Bourke
Cleaning a Dooney and Bourke Purse
Categories
Home and Garden Cleaning AdviceFebruary 6, 2011
Guides
Placemat Purse
Making a Placemat Purse
Plarn coin purse.
Plarn Coin Purse
Two baby cradle church purses with Kewpie dolls inside.
Crocheted Baby Cradle Purse
Purse decorated with CDs.
Making a CD Purse
More
🎉
New Years Ideas!
🎄
Christmas Ideas!
Facebook
Pinterest
YouTube
Contests!
Newsletters
Ask a Question
Share a Post
You are viewing the desktop version of this page: View Mobile Site
© 1997-2016 by Cumuli, Inc. All Rights Reserved. Published by . Page generated on December 3, 2016 at 11:37:35 PM on 10.0.2.22 in 2 seconds. Use of this web site constitutes acceptance of ThriftyFun's Disclaimer and Privacy Policy. If you have any problems or suggestions feel free to Contact Us.
Loading Something Awesome!