Nicotine Stains on a Purse

Harowski Post By Terria (Guest Post) (08/17/2008) I have had the same problem with my white "hearts" bucket bag! I too, had saved to by this bag at 179.00. I am very upset, I only got to use it for a little over a month, and it started happening. My heart is broke. I guess I will try the colgate total toothpaste. I do not smoke, and nobody in my house smokes. So, this is not he result of nicotine! Report Spam or Abuse RE: Nicotine Stains on a Purse Post By yvette (Guest Post) (06/05/2008) I bought a white Miami small duffel but after learning all of this is returned it. Dooney co phone rep said they had never heard of any of their bags turning yellow (lie) but dooney in store sales person said that it does happen to the white ones. While another I spoke to said it was only a certain lot that they had of the older it bags. I WONT take chances, I'll just get a black. By the way I saw the same thing happen to a bubblegum pink IT bag too! :( Report Spam or Abuse RE: Nicotine Stains on a Purse Post By Denise (Guest Post) (03/28/2008) Last week or so I had a friend online that had the same thing happen to one of her white Dooneys. On the bottom of her purse though. She talked to an online customer service rep and they told her to lightly scrub it with Johnson's Baby soap on it and then wipe it down with hydrogen peroxide. Report Spam or Abuse RE: Nicotine Stains on a Purse Post By Denise (Guest Post) (03/28/2008) Thanks for all of your responses! Yesterday I tried cleaning my bag with everything you can think of, peroxide, clorox, grease lightning. Nothing worked. I now know it's not a stain at all, it's just changed colors chemically. Orejitagirl, I didn't realize so many other people had this same problem. It does seem like D&B could do something to prevent this from happening. I'm sure it happens to all of the coated bags, not just the IT bags. I think I will send mine back. At least then they may realize what a problem this is, and I may get credit toward a new bag, but it will NOT be a coated bag. Report Spam or Abuse RE: Nicotine Stains on a Purse Post by Sarahsolo (1) | (01/24/2008) Contact Let's DO something about this ladies...Call Glenn Grahm (Manager) at the company....He won't help but he'll talk to you so nasty and say things like "If you are having probles with our product don't buy it" you will never buy another one!!! Report Spam or Abuse RE: Nicotine Stains on a Purse Post By Natasha (Guest Post) (12/27/2007) My "it" bag turned yellow too! I contacted Dooney and Bourke and they will only offer me to replace it at $85 my cost. This seems crazy why would I want to buy a new bag that will probably just turn yellow too. I don't understand how SO many people can have this happening yet nothing is done about it. I would really like to put together some sort of dispute against this obvious defect in their product. Please if you would like to be part of this post on here, I know if enough of us work together we can get something done about it. I love handbags and have gotten many from lots of different designers, and have never had anything turn an ugly color. I treat my bag well and do not abuse them, this is not from normal wear this is a DEFECT. I do not care if they have only a one year policy this is not acceptable from a company that tries to claim itself as a top brand. Report Spam or Abuse RE: Nicotine Stains on a Purse Post By Amanda (Guest Post) (12/13/2007) Mine looks exactly the same! This is so ridiculous! If anyone has any ideas about how to fix the yellow discoloration I would love to hear. Report Spam or Abuse RE: Nicotine Stains on a Purse Post By Jodi (Guest Post) (12/05/2007) Anyone tried spot shot, saddle soap, spray 'n'wash or maybe Shout? Anyone willing to donate a purse to science? I have used Spray n wash on my Converse sneakers for years -worth a try? Report Spam or Abuse RE: Nicotine Stains on a Purse Post By Jill (Guest Post) (11/16/2007) Hi all! I am having the exact same problem with my dooney! I'm not a smoker, never left my bag in extreme heat, I had it in my closet and next thing I knew its YELLOW! Please help! Report Spam or Abuse RE: Nicotine Stains on a Purse Post By Rebecca (Guest Post) (10/14/2007) Thank you so much Melissa! I'll try the toothpaste as well. Report Spam or Abuse RE: Nicotine Stains on a Purse Post By Melissa P. (Guest Post) (09/30/2007) I have the same problem! D&B customer service they said heat and sun exposure will cause the bag to turn yellow over time. They told me to use a mild soap and soft white cloth to wash the bag. I tried their resolution several times and nothing changed. Then I thought the purse was trash so why not try one more thing before tossing it out. I put some whitening toothpaste on a soft toothbrush and scrubbed for about 10 minutes using circular and up & down motions and I used a white wet cloth to wipe off the soap. The bag is a lot better, it has a dramatically whiter look! I let the bag completely dry and I used the toothpaste to scrub it again and the stains are almost gone! I didn't scrub too hard, but I did use some force. I am going to continue to do this until the bag is white again. I used warm water and the specific brand of toothpaste I used was Colgate total advanced clean plus whitening gel. I was careful not to get water/toothpaste on the leather. Hope this helps. Report Spam or Abuse RE: Nicotine Stains on a Purse Post By (Guest Post) (09/11/2007) It won't come out of the plastic coating. Report Spam or Abuse RE: Nicotine Stains on a Purse Post By bsohm (Guest Post) (09/04/2007) This has happened to my girl friend's purse. She blamed me because I'm a smoker. She left it in my closet and said the smoke stained it. Can anyone help me? Report Spam or Abuse RE: Nicotine Stains on a Purse Post By Dell (Guest Post) (08/04/2007) I too, have a dooney that has turned yellow. It happened after I left the purse in the trunk of my car for a week or more in the Georgia heat, so I just assumed it was discolored from the heat...but reading all these other people say the same thing happened to them makes me think it might be something else... ? Report Spam or Abuse RE: Nicotine Stains on a Purse Post by Waybrant (1) | (06/06/2007) Contact Hello, I bought my DB purse from ebay, and from the picture it looked in good condition and when I got it it looked all yellow, like the one pictured...I am not a happy ebayer...if anybody can figure out how to get the yellow out....please post...thanks Tracy Report Spam or Abuse RE: Nicotine Stains on a Purse Post By Kayla (Guest Post) (05/23/2007) Mine is the same, I have tried a paste made from baking soda, alcohol, goof off, and regular soap and water. I saved up money to buy this purse and I am very disappointed. I will not buy another dooney! Report Spam or Abuse RE: Nicotine Stains on a Purse Post By Lindsay (Guest Post) (05/22/2007) Have any of you heard back from D & B as to how to fix the discoloration of the bag. Mine looks just like that as well. Im so upset! D & B only allows a refund/replacement within the first year and that is if you fill out the guarantee card that comes with the purse when bought. I thought it was just something that I did to the purse to make it turn yellow but now I know that it is a manufactoring problem and we all deserve NEW purses!! Report Spam or Abuse RE: Nicotine Stains on a Purse Post By Enttonya er your name. (Guest Post) (05/21/2007) this is really crazy there must be something that they can do my purse looks exactly the same. Report Spam or Abuse RE: Nicotine Stains on a Purse Post By Stephanie (Guest Post) (05/12/2007) I emailed Dooney this morning on behalf of the 6 six of us. I don't know if it will do any good, but it's worth a shot. Maybe if we all bug them we can be compensated in some way? This is obviously not our fault. I will let you all know if I hear anything. Report Spam or Abuse RE: Nicotine Stains on a Purse Post By Amy J. (Guest Post) (04/28/2007) As like everyone else is saying, my purse looks exactly the same!! I was shocked to see the stains when they first appeared as I am not a smoker :( Hopefully someone will come to our rescue and solve our mystery Report Spam or Abuse RE: Nicotine Stains on a Purse Post By Marty (Guest Post) (04/11/2007) I have the exact stain on that exact purse. That is so embrassing to not use last year fashion for one more spring season. A purse should last at least two times. I have changed out alot cheaper than that D&B., What a cute purse it was, while it lasted. Report Spam or Abuse RE: Nicotine Stains on a Purse Post By Rebecca (Guest Post) (03/21/2007) I'm so relieved that I'm not the only one with this problem. My white "It" bag looks exactly identical to the one pictured as well! Hopefully someone will be able to suggest something to help all of us. My heart is COMPLETELY broken! Report Spam or Abuse RE: Nicotine Stains on a Purse Post By Tesa (Guest Post) (03/12/2007) I was looking for the same solution......my purse looks EXACTLY like the one pictured....Ive tried everything to try and clean but nothing has worked.....still no ideas? Report Spam or Abuse RE: Nicotine Stains on a Purse Post By Stephanie (Guest Post) (03/09/2007) It's a horrible thing, but I am glad to see mine isn't the only one that looks like yours. I haven't found anything that works yet. Have you? Report Spam or Abuse