If you have one that needs to be replaced:
Send a letter to the following address:
PO BOX 1096
Buffalo, NY 14240-1096
OR CALL FREE at 800-360-7561 x 1. All you will need is a part number.
They asked how long I had the mouse (1 year) and to read the type and code # off the back, and she said I should get it in 3-5 business days! She said that this was just a service provided by Microsoft for ALL of its products, they send you out a replacement if their hardware (peripherals) don't work!
By JC Miller
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