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Need to Contact the George Foreman Grill Manufacturer

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Date: 09/17/2004 Topic: Readers Request > Consumer  
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I am looking for the address of the George Foreman company to make an inquiry about a grill repair. The only thing I get on Google, are stores that sell the product. I received one as a wedding present, used it once, and the only thing that works now is the timer. I don't have the box and would like to continue to use it. If it's just a part, then I'll get it repaired. I need somewhere to call so we can do some troubleshooting. Thanks.

Karen from Buffalo
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By MaryMcK. (1) Contact
Our grill also stopped working. We were expecting to find a blown thermal fuse as "royal engineer" did, and were already equipped with a set of security bits to take the thing apart. But it wasn't that. It turned out to be a bad solder job on the circuit board. My husband has mad soldering skillz and fixed the problem. But we found water around the circuit board, from washing the grill surface - it is such a crappy design, with non-removable grill plates, so I dare say something else will go wrong.

It was great not to have to buy a new grill or order parts, no thanks to the poor design of the thing. Meh.

Posted on 07/11/2009 | Report Spam or Abuse

By Dee (Guest Post)
I purchased the 7 burger grill from Sears clearance and the instruction manual and box weren't included. How can I get one of the manuals? Thanks, Dee

Posted on 01/07/2009 | Report Spam or Abuse

By royal engineer (1) Contact
inside the grill there is a small thermal fuse on the brown (live) wire and when this overheats inside the grill, it pops and breaks the circuit, unfortunately its a 'one use' piece of electronics. thermal fuses are easy to acquire from electronic wholesalers, the only problem is getting TO the fuse to replace it. GF grills use a variety of tamper resistant TORX screws, without the security TORX driver its very hard to open. if you get into it, simply replace the thermal fuse with another with a temp of 240c here's a website for them. http://www.tdspares.co.uk/proddetail.asp?prod=tht1025

Posted on 01/06/2009 | Report Spam or Abuse

By Kat (Guest Post)
Thank you everyone for all your helpful information and feedback! I also needed to contact the manufacturer of the George Foreman Grill as I needed to get a replacement part after breaking the latch off the lid. The replacement part and shipping came to something like $14.95 (a little steep for such a tiny little plastic part, but worth the inconvenience of not having the part). Since there was so much conflicting information here on how to contact the manufacturer, I asked the representative how people can reach them since there are so many people here who have the need. Here is what she gave me:
Two Phone Numbers: 1-800-233-9054 or 1-800-231-9786 (I used the 2nd number successfully)
Website: www.fox-international.com
E-mail: applicaconsumeraffairs@fox-international.com
Mailing Address:
Fox International
23600 Aurora Rd. Dept. S
Bedford Heights, OH 44146

Customer Service was very helpful and friendly. Hold time was a little long, but not nearly as long as some I've had. Though I was 16th in line, I am sure the wait was no more than 4-5 minutes total.
They do need the Model Number off the bottom of the grill, so be prepared to give them this. (It is something you can get while on hold -lol)

Posted on 12/04/2008 | Report Spam or Abuse

By (Guest Post)
I bought the George Foreman GGR62 and got about six months of use out of it. One day the power cord started smoking and the unit never worked again. So, I figured I'd buy another one because it's a great cooking utensil. Bought another and experience the same problem after about 7 or 8 months of use. I'm quite upset about this because I bought two units within less than two years. I didn't get anywhere near my monies worth. I'm going to attempt to contact the manufacturer and just hope that they will make some sort of concession.

Posted on 09/12/2008 | Report Spam or Abuse

By Heather Thompson (Guest Post)
I'm on my second George Forman My first one the outside surface bubble up and the surface started coming off, now the same is happening to this one. I'm not impressed.

Posted on 08/30/2008 | Report Spam or Abuse

By Liz (Guest Post)
Karen,

I have had the same problem. I broke the handle and want a replacement part. What is going on with this company? Not very good at customer service, past the purchasing.

Anyone else?

Posted on 07/16/2008 | Report Spam or Abuse

By (Guest Post)
I need the grill to be replaced. It has scratches on it and that makes it hard to clean.

Posted on 07/08/2008 | Report Spam or Abuse

By Liz (Guest Post)
Did you ever find out how to get the drip tray and spatula for your George Forman grill? I lost mine in a residence move. Thanks

Posted on 07/01/2008 | Report Spam or Abuse

By Olivia (Guest Post)
1-800-231-9786 is George Foreman Grill Customer Service. Press 1 for English, 2 for French. Then press 5 for "all other callers"... have approximate day of purchase, model number, date code on bottom of unit. An agent will not be able to assist you otherwise.

www.saltoninc.com (associated with Applica, Windmere, Littermaid, Black and Decker products)
Hope this helps you!

olivia_vvs @ yahoo.com

Posted on 05/13/2008 | Report Spam or Abuse

By Jess (Guest Post)
For those of you looking for drip trays, the best place to get them is eBay. I have some in my store right now :)

http://thisnthat.brodiegirl.com

Posted on 05/07/2008 | Report Spam or Abuse

By Jess (Guest Post)
For those of you looking for drip trays, the best place to get them is eBay. I have some in my store right now :)

http://thisnthat.brodiegirl.com

Posted on 05/07/2008 | Report Spam or Abuse

By Howard M (Guest Post)
While this product has worked well for several years it has now failed and requires a replacement thermal fuse. Trying to contact the sulton company to find the replacement part or its value is nothing. This is a throw away unit and a do not buy.

Posted on 04/30/2008 | Report Spam or Abuse

By James Jones (Guest Post)
I need a cook book.

Posted on 03/17/2008 | Report Spam or Abuse

By Adrienne (Guest Post)
I pushed down on the top of the grill and it broke! I need to contact the manufacter to deal with this matter. Please
help.

Posted on 03/04/2008 | Report Spam or Abuse

By jo ann s (Guest Post)
I need a white and black drip pans that catch the oil and grease. How do I go about getting them?

Posted on 02/17/2008 | Report Spam or Abuse

By Jim (Guest Post)
George Forman Grills are made by Salton, Inc. You can write them at:
Salton Inc.
1955 West Field Ct.
Lake Forest, IL 60045.

You can also go to their website but they don't show an email address for customer support. Jim

Posted on 01/21/2008 | Report Spam or Abuse

By quiana binder (Guest Post)
I wanted to know what is george foreman's company motto

Posted on 12/04/2007 | Report Spam or Abuse

By RUSSELL E NEUDER (Guest Post)
I lost my cooking instructions to my gr30 model George Foreman grill. How to I get a replacement manual?

Posted on 11/29/2007 | Report Spam or Abuse

By Romie (Guest Post)
You can purchase the scouring pad/sponges at Target. They even say on the package George Foreman Grill sponges. I believe I saw them with the George Foreman Grills but I can't remember it has been was sometime ago that I saw them there. I hope this helps.

Posted on 11/19/2007 | Report Spam or Abuse

By RAT (Guest Post)
I have a George Foreman, ( this is my 4th one ) with the removable plates. In the box was a type of scouring pad, with sponge on one side with a nylon scouring part on the other side. It was shaped with ridges, so that it would fit perfectly between the ridges of the grills. I am in dire need of finding out where I can purchase this type of scouring pad. I need it as soon as possible. please responde
ratief @ yahoo.com ( remove spaces.)

Posted on 10/05/2007 | Report Spam or Abuse

By Cala (Guest Post)
http://www.esalton.com/cgi-bin/50B7 ... c/loadHtmlPage?htmlPage=manuals.html

Posted on 09/27/2007 | Report Spam or Abuse

By ANDREW (Guest Post)
I have a George Forman lean mean fat reducing grilling machine, model gr26vt, missed placed owner's manual.

Posted on 09/24/2007 | Report Spam or Abuse

By etta mackay (Guest Post)
Where can I find recipes and instructions on using the Salton Snack "N' Sandwich Grill? Many thanks
Etta Mackay

Posted on 09/18/2007 | Report Spam or Abuse

By cherrygirl6 (1) Contact
I have an Indoor/Outdoor Grill and the handle has broken off. I wanted to know if you had a place I could call or go to that can repair the handle.

Posted on 09/09/2007 | Report Spam or Abuse

By Debra Phillips (Guest Post)
I received a 10th anniversary GF Grill family size last year as a Mothers Day gift. It has worked perfectly up until a month ago. It is in great physical condition. I used it at least 2 or 3 times and it has stopped working. I am really dissapointed in this product. I still have an old grill from about 6 or 7 years ago that still works. It is less than a year old and was purchased from Macys Dept store for $80.00. Is there anything i can do to get a replacement grill. I have no box or receipt. What can i do?

Editor's Note: You can always try taking it back to Macy's. They used to have a good return policy, you may only get store credit but it is worth a try.

Posted on 04/18/2007 | Report Spam or Abuse

By Guest Post (Guest Post)
The manufacturer of the George Foreman Grill is Salton, Inc. Their website is esalton.com. On the lefthand side of the Home Page is a list of brands. Just click on George Foreman and up comes several pages of grills. Also, in blue at the very top of the page is a link called 'Owners Central'. Click on this to download an owner's manual or to register your grill. I have found however, they don't have discontinued models owner's manuals.
On this website they also show their phone number as 1-866-eSalton.
Happy Hunting.

Posted on 04/14/2007 | Report Spam or Abuse

By lauren (Guest Post)
i am thinking of buying a george forman grill.. Did you get satifaction with your repair?
Lauren......Florida

Posted on 03/21/2007 | Report Spam or Abuse

By Gina Scudiero (Guest Post)
Can the removable grill plates be replaced if need be? Can they be purchased separetely?

Posted on 01/22/2007 | Report Spam or Abuse

By Jon (Guest Post)
I also have a problem with the top plate not heating up. I called and they do not repair out of warranty grills. I noticed in an online GF manual, that one of the very expensive models offers Out-Of-Warranty Repair. I mentioned this to the lady on the phone and she said that there is something where I can send the broken grill in for replacement which would cost half the price of a brand new grill. I figure I would give this a shot as a repair would cost a good amount of money anyway and I am still better off then buying a full priced item. Call 800-233-9054 and ask for what I just explained above because they will not offer this to you unless you ask.

Posted on 12/26/2006 | Report Spam or Abuse

By GLORIA BUNTING (Guest Post)
I LOVE COOKING ON THE GEORGE FOREMAN GRILL BUT MINE IS A VERY OLD MODEL AND IT HAS THE BUNN WARMER ON THE TOP AND IT HAS ALWAYS BEEN A PROBLEM AND I WAS WONDERING IF I AM DOING SOMETHING WRONG. THE PLASTIC BUNN WARMER LID WILL AND NEVER HAS STAYED LOCKED, THEREFOR I DO NOT USE IT AS OFTEN AS I WOULD LIKE TO. IT IS SUCH A PROBLEM. I CAN'T AFFORD TO BUY ANOTHER ONE AND WAS WONDERING IF YOU CAN HELP ME. IT SURE IS A GREAT WAY TO COOK HEALTHY. ALSO HOW ARE YOU SUPPOSE TO CLEAN THE GRILL EASY WHEN IT GETS ALL GOOKED UP FROM SAUCES BRUSHED ON THE MEAT? THANK YOU FOR ANY HELP. GOD BLESS, GLORIA BUNTING E-MAIL gfbjob AT cox.net

Posted on 12/10/2006 | Report Spam or Abuse

By Glen Stamate (Guest Post)
I need A owners manual and a drip tray for my grill.
model # GR10ABW

Posted on 11/23/2006 | Report Spam or Abuse

By need help (Guest Post)
I have a foreman grill model #grv160s, I have used it 3 times and now it will not turn on or get hot I can't find my receipt but have owners manuel what can i do to have it fixed?

Posted on 07/02/2006 | Report Spam or Abuse

By Rachel (Guest Post)
If I were you, I would try contacting the stores that sell them and explain to them the problem you're having. More than likely they will have an address or phone number for you.

Also.....If anyone has an owners manual that you could email me, that would be terrific. I am also having much difficulty finding a site where it offers the manual. My email is "r beck73@yahoodotcom" (I have added dot instead of a period and a space between the r and the b. I just need it before 6/29/06
Thanks!! And good luck with the part.

Posted on 06/10/2006 | Report Spam or Abuse

By Maddy Mack (Guest Post)
I would like to share a wonderful recipe contribution for the George Forman Grill. I used the large grilling indoor machine at a friend's house for French Toast. I bought a large Challah unsliced (traditional Jewish Egg Bread) and beat 4 eggs, 1/2 cup of milk, 1tsp cinnamon, 1 tsp. vanilla and 6 slices of 1 1/2 inch bread. Combine all ingredients, soak bread and put on grill till brown....about 10 min. I have served it for breakfast about 10 times and everyone loved it. I would appreciate it if you would inform George Forman when he compiles new recipes. Thank You

Posted on 03/05/2006 | Report Spam or Abuse

By roy pasmore (Guest Post)
Iam looking for a manual for george forman gr88dk double knockout champion grill,bought it in yard sale.Never been used but no manual was with it

Posted on 08/28/2005 | Report Spam or Abuse

By Paul A.Arbour (Guest Post)
I have the family size grill the cooking plates need to be replated , non stick surface is comming off.
I owned the grill since it was first manufacted , where can I have this done I love the way it cooks.

Posted on 02/21/2005 | Report Spam or Abuse

By ThriftyFun (3120) Profile Blog! Contact
Salton is the manufacturer. For customer service go to this link:

http://www.esalton.com/control/contactus

Hope this helps,
Susan

Posted on 01/25/2005 | Report Spam or Abuse

By Mary Jane Gawne (Guest Post)
Have a George Foremean Grill MOdel NoGR10A. The drip tray dropped down on the dishwasher coils and melted through. I would like to know how and where to obtain another drip try. You can contact me at doggawne @ sbcglobal.net (remove spaces) I use the grill on an almost daily basis so would apprciate any help you can give me.

Posted on 01/25/2005 | Report Spam or Abuse

By ang (Guest Post)
Ring any store that sells the product and ask for the manufacturers contact details. Simple.

Posted on 09/19/2004 | Report Spam or Abuse

By Marilyn Martin (Guest Post)
Salton Company Consumer Service Department can be contacted at 800-233-9054 or e-mail at consumer_relations@toastmaster.com

Posted on 09/18/2004 | Report Spam or Abuse

By Carole (Guest Post)
Call this number 1-800-555-1212
It is a way to access the toll free #'s of ANY company, manufacturer,business etc.

Posted on 09/17/2004 | Report Spam or Abuse

By Tracy (Guest Post)
I also have a George Foreman - never been used. Got it as a gift at a party and tend to give it away at the next wedding shower I go to. Anyway, here is the info. you want - I found it in the owner's manual.

Contact: Salton, Inc. (800) 937-3883
e-mail: Salton@Saltonusa.com

Repair: Repair Center, Salton, Inc. - 708 S. Missouri St. - Macon, MO 63552

Good luck!

Posted on 09/17/2004 | Report Spam or Abuse

By guest (Guest Post)
I had one that did the same thing. I took it back to the store and got my money back. Bought a different brand, and it's been a year with no problems. i've learned to NOT BUY A "name"
good luck.

Posted on 09/17/2004 | Report Spam or Abuse

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