Using an External Fax Modem with Magic Jack

Faxing with HP K60 through Magic Jack initially worked fine, but later and now I have the same issues as others have. It will work on some numbers I try, but not at all on others. There is no way to set transmission speed on my K60 All in One that I can find. I did select "No" on error correction. I am thinking an external fax modem should work.


By Edmond from KS


March 9, 20100 found this helpful
Best Answer

I work at Radio Shack & we are told to advise customers that fax machines are not to be used with Magic Jack.

From their site's FAQ:

Can I send and receive faxes using magicJack?


Sometimes. We do not officially support using faxing with magicJack.

Please try the following steps to use magicJack with your fax (contact your fax manufacturer for details):

1. Turn off error correction on your fax machine or program

2. Set the fax machine or program to use the slowest speed available

3. Increase the speed, checking at each speed that faxes work.> hth

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