Today's poll asks: Do you purchase a Replacement Plan when buying electronics?
Feel free to post feedback about this poll below.
I have always asked myself, if their product is so good why do they need to sell me an extended warranty or replacement plan. I did ask the salesman that question when he was giving me a hard time and pressuring me into buying an extended warranty. I said, "WHY, are you telling me your product is garbage and I need to protect myself?" He quit his sales pitch after that.
I feel the same way. Though the last time I bought a fridge, I took the extended warranty because they would come and clean the coils (not the fridge, LOL) but never remembered to call so it was a waste of money. Knock wood, I have never had a product go bad after the normal warranty was over. And now with all new energy efficient products around, if I need a new product, I'd rather spend the money on it.
I had been covering some things with a store extended warranty, but only had one occasion to actually use it, and was disappointed. I had a printer that was covered with an Office Depot extended warranty for an additional 2 years after the original expired. I had a problem with it, about a year into the extended warranty. I placed the claim, and got a fast response...only to find out that it was not actually a replacement....they reimbursed me for the price of the printer that was under warranty.. But of course, I could no longer replace it for the same money...and to make matters worse, I had bought it on sale, and was reimbursed to the penny what I had paid for it at the sale price minus the sales tax. I was lucky enough to find a suitable replacement on Amazon for about the same money as my claim paid. But I don't think that I will be buying extended warrantys in the I future.
Harlean from Arkansas
I also did not usually purchase replacement warranties. Then, in a moment of weakness, I let a Best Buy employee talk me into the warranties on my two kids' cd players. "If anything happens, we will replace them for free, no problem." Well, they both broke, and I can't tell you the hassle we went through to get Best Buy to honor the warranties. Never again!!
we bought an extended warrenty at best buy on our microwave after 6 months it quit and we were told the extended warrenty was voided because the item was non fixable(it was still under a manufacturers warranty)they refunded our money but we were unable to replace it for what we paid the first time. never again will i buy a warranty or shop at best buy.
p.s 9 months after we replaced the first one from best buy the second one quit working too !!!
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