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Adjusting the Tension on a Janome Sewing Machine?

I have a Janome 423s. The bobbin thread runs along the bottom of the material. What is causing this? I have tried fixing it but with no luck.

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By karen65ae from UAE

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September 21, 20100 found this helpful

www.fixya.com/.../janome_423s

 

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September 21, 20100 found this helpful

You can try www.retrevo.com and see if you can get any info. It's free.

 
September 22, 20100 found this helpful

The top tension is too loose. It may not be working correctly. Also check to see if the machine is threaded correctly.

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Sometimes the thread is not properly seated in the groove between the two disks.

 

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