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Electrical Outlets Stopped Working

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Date: 04/30/2009 Topics: Home Improvement > Lighting and Electric | Readers Request > Repair | Repair > Home > Electrical  
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For no apparent reason, half of the outlets in my basement no longer power my devices, i.e. TV, Blue ray, surround sound, window fans. Everything worked fine for the last 10 years and through last night.

My voltage tester indicates power to the outlets. However, when I plug something in, it won't run. If I put the tester on an outlet that indicates "hot"; when I plug something in the outlet next to it the tester indicator light goes out. Any of the affected outlets that indicate "hot" go "cold" when I plug a device into it.

I'm not an electrical guy. Is there something that has gone bad that could cause my outlets to not get enough power or lose voltage? Remember, I'm not an electrical guy so, please make it as plain as possible. Am I gonna be out of a lot of money to an electrician or is this something simple I could fix myself?

By greasedog from Glen Carbon, IL

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By pollylev (35) Profile Contact
I had something similar happen not long ago in my kitchen. It was something amazingly simple. Maybe one of the outlets has a GFI (ground fault interrupter). Check them all and see if any of them have a little square button between the upper and lower plug outlets. Just press it to reset it. I hope this helps. I was crazy with how I was going to pay for it to be fixed, and very proud of myself when I did it on my own.

Posted on 05/06/2009 | Report Spam or Abuse

By Pinksa (7) Contact
By coincidence, I just paid an electrican $18(CORRECTION $81) per hour to diagnose and fix the same problem - all of a sudden various switches and outlets stopped, went dead. None of the breaker switches were tripped. The problem? Somebody in the past had changed a particular outlet and when installing the new one did not strip off enough insulation. Thus, there was intermittent contact, which finally caused a complete circuit to go. The TV that had been plugged into it still worked but the next outlet in line didn't and half of the outlets and switches in another room were out, too. The scary part is we've always had a TV plugged in there and never had a problem in 21 yrs. Our good electrician took some time to figure out the problem. He found the problem by wiggling the plug, besides doing all the normal tests. We are handy around the house but would never have figured that one, as we never fool with the plug behind a large TV, it stays plugged in all the time. Bite the bullet and get a pro. You'll rest easier.

Posted on 04/30/2009 | Report Spam or Abuse

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Request: Electrical Outlets Stopped Working

Archived on 04/30/2009

For the last 3 years, the electrical outlets in my 1/2 bath (1st floor) and 2nd bath (2nd floor) have not worked. This occurred around the same time that I was replacing the standard outlets in my home with updated decorator ones where you can't see the screws.

I've checked the circuit breaker panel (in my basement utility/laundry room) and can't see where anything is tripped. One of my neighbors mentioned that maybe I need to have the grounded outlets that have the breaker/test switch on them. Or might I need to replace the breaker switch on the panel in the basement? Any help would be appreciated!

GO2JARED from Columbus, OH

Feedback:

RE: Electrical Outlets Stopped Working

Before I do anything, I have a question regarding the outlets. When I was replacing outlets years ago, I think I might have inadvertently replaced a GFI outlet in my 2nd bathroom with a regular electrical outlet. Would replacing a GFI outlet with a regular outlet or vice versa have any effect on the outlets operation? (03/18/2009)

By go2jared

RE: Electrical Outlets Stopped Working

My house was built in 1888. We have added outlets in numerous areas. There were not many put in as time has gone on anyway. First: make sure you have enough room in your panel box or we have 2 boxes, there should be at least 2 extra slots in each box for new breakers. Second, it costs money but all outlets and switches should be grounded. Third, do not overload one line. Furnace on one, washer/dryer on one, right side of 1 floor, then the other side. Computer and printers & such on another. Find your local codes and follow them. If you have a bath with more than 2 outlets and they must be on the same breaker line, get GFI that way if you have your whirlpool on and a hair dryer and a curling iron etc. a GFI will break the electric safely and indicate too much on at one time. Use common sense. Not everyone is a certified electrician. It is well worth your money beside just having to keep checking your breaker or even asking why this keeps happening. (03/19/2009)

By Dozersmom

RE: Electrical Outlets Stopped Working

I figured out my problem. When my house was built, only 6-years ago, they put 1 standard outlet in the 2nd bathroom and the 1/2 bath. They put a GFCI outlet in the master bathroom however, each bathroom has only 1 outlet. For some reason when I switched them out a couple years ago with more modern ones (where you can't see the screws on the front plate), the 2nd bathroom and 1/2 bath outlets stopped working.

It hasn't been a big issue until now, as I am prepping my home to rent out. But, I figured it out through my search online and the local Lowe's guy, and replaced the non-working ones with GFCI outlets (which were not originally installed). All of the sudden, everything is now working and back to normal. I don't know why they worked with incorrect outlets when the house was built, but my switching them out with identical types must have caused my wires to realize the mis-wiring. I confirmed this with a colleague who is also an electrician on the side.

BTW - I will not pay hundreds of dollars (that I don't have) to someone to fix something that I can do myself, with some degree of safety. I have rubber gloves for electrical and a tester...now, after being zapped only 3-4 times. :) (03/19/2009)

By go2jared

RE: Electrical Outlets Stopped Working

Wow. Googled the question and ran across this site. Read the posts and applied the suggestions to my situation and voila! Saved hundreds of dollars and weeks of inconvenience. I reset the GCI in the kitchen to get three outlets in the dining room to work. Circuit breaker was okay. Started to call in the professionals. Thanks again. (04/25/2009)

By micemic

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Request: Electrical Outlets Stopped Working

Archived on 03/17/2009

Yesterday, both outlets in our master bathroom stopped working. I heard a pop from a radio that was plugged in at the time. No other lights or outlets appear to be affected. I reset every circuit breaker just to be sure, but that didn't help. The house was built in 1995 and is of good quality. I pulled out each outlet and put a multimeter across the leads to confirm the power loss.

Anyone have any idea what the problem could be?

Much thanks,
Maxx from Minneapolis

Answers:

RE: Electrical Outlets Stopped Working

If there is power where the wire comes off the breaker, and it's white wire is solidly connected to the silver common bar, but now power shows at the leads connected to the outlet, then there must be a wire break somewhere in the wall. To find the break you need a tone tracer. They cost from $49 to $500, depending on how fancy you want them. I have used one of these since the early 80's: http://www.pimall.com/nais/e.tone.html

You clip the tone to a wire and ground, then follow the hidden cable with the wand. If you veer off, the volume of the sound from the wand speaker drops. When the sound stops completely, you have found the break in the wire. Make sure you turn all potentially related breakers off before cutting the cable at the break, otherwise you will ruin a good pair of pliers.

Please keep in mind that you can not patch or re-connect a broken wire in the wall. That has to be done in a junction box or outlet box. Since you probably won't have any spare wire that you can pull towards the break, plan on using a two-gang or three-gang box and box cover, or dual or triple outlets. That gives you enough room to connect a short piece of wire on each side of the break.

Have FUN! DearWebby (11/28/2005)

By ThriftyFun

RE: Electrical Outlets Stopped Working

Thanks for the input. It turned out that a GFI outlet (in another bathroom) just needed to be reset. I didn't realize that these were connected to each other. Live and learn.

Cheers! (11/29/2005)

RE: Electrical Outlets Stopped Working

Yes, GFIs are weird. We bought a house, built in 1996. When a circuit on our main floor blew, we had to go to an UPSTAIRS GFI to reset it. That one took us a while to figure out the first time. :) (01/25/2006)

By bulrush

RE: Electrical Outlets Stopped Working

Two outlets in my garage stopped working at the same time. The GFI in the upstairs bathroom had to be reset. I would have never guessed that these outlets are all on the same circuit. (12/14/2006)

RE: Electrical Outlets Stopped Working

This was great. Two outlets outside stopped working for me. I found the reset downstairs beside the fuse box. Thanks for the help! (02/27/2009)

By Diana

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