Advice For Returning LG Front Loading Washing Machine

RE: Advice For Returning LG Front Loading Washing Machine By miawallace (1) Contact Help everyone! I have the same exact problem and I just bought it this summer. My mother in law has one two and her towels stink too! If anyone has a class action suit or has figured out how to return this crappy product, please let me know ASAP! Thanks! Posted on 11/13/2009 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By Jarmmy (1) Contact OMG I have been having the same problem now for over 6 mos. My LG was purchased in 07 and it has always smelled yucky moldy stanky... Ugh. My husband kept complaining that I must be leaving the laundry in too long.. NO! I'd take it out right away and it would still reeeek. Yuck. Had a tech out and he said the same things you all are saying. "Keep the door open, run a bleach load, use the hottest setting" blah, blah, blah. I have purchased the set (so black and sleek). who cares.. from Best Buy and I got the extended warranty.. I am now calling tomorrow to have these things hauled away. My gosh this is gross! I am sure this will not be an easy process, but sheesh. We paid so much for this "Cadillac" of washers. I'd rather have my old Sears Kenmore set that lasted me 15 years. Plus my LG dryer sucks too! It keeps stopping and lets the clothes sit damp. WTF? Posted on 07/09/2009 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By all4mo99 (1) Contact I cannot believe all of the people that are having the same issues as us. I thought that we were all alone! Apparently not! We purchased LG front loaders in Dec 2007 and have had trouble with them from the get go. We bought them from Sears. We have argued with them until we are blue in the face. They will not help us. Now we are way past the warranty. I do not know what to do. They were almost $2,000 and we cannot afford to go out and buy new ones again. Our laundry is on the upper floor of a two story, and our whole house stinks! We actually though that there was a problem with the sewer. Also, at the time I had a new baby who is now almost 2 and he has several issues with his health and Children's hospital can't seem to find the cause. The more I think about how much mold I dig out of my washer everyday, the more I think that very well may be our problem. It is right next to his bedroom. If anyone has any suggestions or lives in the Cincinnati area and wants to get together and call Howard Ain, please let me know. Posted on 06/27/2009 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By ron35 (1) Contact I cannot believe the amount of people that are experiencing the same problem. I have called LG numerous times and they have tried to get me to clean the filter and leave the door open and use affresh and use bleach and use vinger. I am so angry now. I am wondering why we all don't connect and form a group and write to LG. Strength in numbers! I called LG like I said numerous times about this and they simply told ME what to do never offered to send a technician out. Now that my warranty is over they are telling me they will send a technician out but I have to pay for it. This whole time I thought it was my problem and that I was doing something wrong! I cannot believe the number of people that share this concern. Posted on 05/26/2009 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By eddie o (Guest Post) I to have fallen victim to the great LG washers scam. Front loads are great for commercial use but as for lg goes there product should not be sold to the public! It was a great idea but was not properly researched. The developed phase should have caught a few of these posted problems "I want my money back! Posted on 02/16/2009 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By Todd (Guest Post) We too have the same problem our LG front loader the clothes smelled bad. This is what I fouund the washer did not added enough water both to wash and to rinse the clothes. I would pull the tray where the soap is poured in and add water by hand and it worked much better. I have my LG under contract and called the repair man I showed him the issue and after looking at it he agreed. The washer does not put enough water to activate the He detergent so the clothes and the drum would not be washed same for the rinse cycle. They ordered a new water level switch & main controller board. I hopes this helps. Posted on 02/08/2009 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By bed (Guest Post) Our LG washer stinks, takes forever, and shakes the heck out of the house. It's been leveled, and cleaned and still our clothes smell bad -- super clean, just smell like the sewer. Yea! We are getting rid of it, maybe I will load it full of gasoline in the driveway and set it going. That should take care of the mold. Posted on 01/21/2009 | Report Spam or Abuse RE: SMELLY LG WASHING Machine By koyama (Guest Post) Our LG washer has failed us, as it puts out smelly clothes, it's really a problem and only getting worse. Our set is only 9 months old, and the problem wasn't obvious at first, but it sure is now. Very frustrating, after spending so much money on the set, the top of the line. DO other front loaders have the same smelly problem? If it weren't so frustrating, it would be laughable. At first, we thought our clothes weren't drying thoroughly, but that isn't it, because as soon as the load is done, and you smell the clothes they stink. Adding insult to injury, the high efficiency dryer (not) takes us two drying cycles to get a load of towels dry and that's with extra dry time on each of the cycles. No savings of energy here when you have to dry it twice. I will never buy a front loading washer again. I'd try a high efficiency washer, but only a top loading one. And please someone give me back my old fashioned dryer, at least it worked the first time. Sears service warranty is NO HELP. Buyer beware! Posted on 12/09/2008 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By Danny (Guest Post) I have the same problem and I have only owned the pair for 4 months. I found this on the web and I am going to call them tomorrow. http://www.murrayfrank.com/CM/NewCases/LG-Electronics.asp Posted on 11/18/2008 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By Brennadouglas (Guest Post) We also Hate your machine! My cousin has the same set same problems. I even Hate the dryer. I bought them as a set. The dryer is propane and takes HOURS to dry a small load. The washer stinks and our clothes smell rank. Home Depot again won't do a thing trust me I've tried. I don't have faith in LG or the Home Depot. I miss my Good old washer and dryer. None of this was even known to me when I bought this set of JUNK. I would have bought a different brand but I got these because of the LG name was suppose to be good. Wrong. Posted on 11/09/2008 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By Tami M (Guest Post) We just moved into a house and negotiated having this set - wish we would have known, as we have the exact same problem of smelly mold in the rubber - like dirt accumulates in the rubber and our clothes stink right after washing them. I was hoping to find a solution from others - other than leaving the door open, but sounds like there is no good solution to be found other than getting new ones. Posted on 10/08/2008 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By Lori (Guest Post) I wish I had did more research on the front loaders, I have smelly towels and clothing. I too leave the washer door open and have tried all the recommendations made. I just bought junk! I wish I had just bought the old fashion type washer dryer! Posted on 09/28/2008 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By Kerry (Guest Post) We have the same problem. In addition, we started seeing flecks of grey sludge on our towels and clothes about a month ago. We purchased our LG front-load washer in 2005 and didn't initially have the odor problem. About a year after we purchased the unit, our whole laundry room began to stink of mold. Now, it's impossible to get rid of the stench. I've tried the miracle wash from smellywasher.com, bleach, and Affresh tabs. Nothing helps. I use HE detergent and leave the door open after the last load. I don't use liquid fabric softener. After getting no help from LG, I filed a complaint with the BBB. As a result, LG offered to extend our warrant for a "courtesy clean", but the warranty paperwork that they sent me stated that the warranty did not cover cleaning. We are also dealing with the retailer from whom we purchased the washer (American) since we bought a 5-year extended warranty. They sent out a technician who wouldn't even touch the machine...just told us to use Affresh. Another tech was scheduled to come out today, but said that he wouldn't clean the machine either. After American's corporate gave him the go-ahead, he called back and said that he would come out and clean the machine once a new seal that he ordered arrived. Wish us luck. Nobody should have to do so much maintenance on a washer. The manual makes no mention of routine maintenance to prevent mold. Posted on 09/02/2008 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By Susan (Guest Post) We HATE our LG front loader. Our clothes, mostly towels stink big time. We have had maintenance in a few times and they try to point the blame on something we aren't doing, which is pure crap. We had a maytag washer for years, less money and never had a problem with clothes stinking, plus we never had to clean it out, leave the door open. The water does not drain properly, you can see it build up after each wash. LG needs to refund us our money for such a defective product, they are ruining their reputation by refusing to accept responsibility for this defective product. We have only had our machine for about a year also and we hate it. My sisters have front loaders, not LG, and their clothes never smell, so what should we all do? LG needs to pay us for the machines plus all the towels we have thrown away because of the stinky, mildewy smell. LG, live up the your defective product, your reputation depends on it. Posted on 09/02/2008 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By SandyT_Oakville (1) Contact We've had this for 2 years b- yes, we have the same stinky , sewage like smell. We come from England, where every machine is a front loader. We had a Bosch for 12 Years. Not a single problem !! I've cleaned everything; gasket, kept it open, the gunge collector at the bottom. There must be water getering somewhere where it does not get washed out - cant be good for metal. I am going to take mine back and go to the top. We cdo 4 loads a week, and clothes smell. NOT HAPPY, NOT GOOD. Posted on 08/23/2008 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By Unhappy consumer (Guest Post) I think LG should be sued for selling defective pieces. Why we consumers have to pay for their defective job. Can't believe that they are selling these stinky piece of junk for more then 1000$. I mean shame on them. They definitely should be sued big time. How can be so many consumers be wrong complaining about the same equipment? Posted on 08/11/2008 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By Henry (Guest Post) My clothes STINK! I purchased the LG set about 1 year ago and noticed this problem after a few months. I've tried everything when it comes to rinsing/cleaning out the drum, but to no avail. I wish I had my old machines back! Posted on 08/05/2008 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By Chris (Guest Post) I have the LG front loader, we have a large family and use it every day, This, I think, keeps any issues of smell or mildew from forming. Posted on 07/21/2008 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By Susan (Guest Post) Same problem. My husband and I have only had ours for a year and have had a service rep. in twice telling us numerous things to do, etc., etc., which after paying the amount of $ we have for the machine, why should we have to do all this extra stuff. We even bought some new towels and wash cloths and now they have the same yucky smell. I think these machines should be replaced. I'm going to call Better Business and report it, maybe we all should. It is a lot of $ spent for a product this defective! Posted on 07/16/2008 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By Lg DO NOT BUY IT (Guest Post) Mistake! Poor service......stuck! Smell so stinky.WTF to keep door open all times. Posted on 07/09/2008 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By Louanne (Guest Post) I am having the same problem. When I told the salesman at Home Depot that was the one reason I didn't want to buy a front-loading washer, he said that was a problem with the first ones they made, 5 or 6 years ago. He said they had since fixed the problem, and that it wouldn't do that. Well, when I walk in my laundry room now the whole thing smells moldy. It didn't ever do that before buying a new front-loading washer. I have to leave my washer door open ALL THE TIME to keep it from smelling awful. Good luck taking it back! I think we're stuck with them. Posted on 07/08/2008 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By Debra (Guest Post) I just purchased an LG front loading steam washing machine. I simply towel dry the front door and wipe around the rubber gasket after each use, it is quick. I have no oroblems at all with water remaining in the tub and no odors at all. I love this set! Posted on 07/02/2008 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By jan (Guest Post) Wow, we have the same problem--exact same we have bought the refreshe tablets at 8 dollars a pop so now we have spent almost as much on the cleaning tablets as the washer itself. Very stinky clothes doing vinegar keeping the door open still no help. We are now going to attempt to return the washer even though it has been over 1 year. Wish us luck!! Posted on 06/25/2008 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By Darrell Nolan (Guest Post) We purchased the LG front load washer about a year ago and have the same mildew smell. I have tried wiping out the rubber door gasket and also use the drain hose that is behind the small hinged panel on the front. The first time I did this, I could really see that I had removed some funky smelling water and wiped out more of it from the door gasket. I expected things to improve, but haven't smelled much difference. I leave the washer door open to try to dry things out, but the odor sometimes gets to be too much. I guess I need to start voicing my displeasure with Home Depot and LG. You can smell the mildew even when the door is closed and I can't leave it open permanently since it is next to the entry to my garage. Posted on 06/20/2008 | Report Spam or Abuse LG Washers are Junk Bad Mold By Billy (Guest Post) I recently bought a front load LG. At first we didn't notice the smell but it gradually got worse. How do we get our money back. I'm not going to keep the door open or run bleach. If I find a solution, I will post. Posted on 03/06/2008 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By Kay Warner (Guest Post) We bought an LG front load washer about three months ago. I never get to enjoy how nice it looks because the front door is always open. There is no other way to avoid the mold that forms inside the fold of the rubber gasket. What a stupid idea for a wash machine....I can see no way to fix it. Everytime I use it have to dry down everything, wipe out the gasket with Lysol and then leave the door open. I had a Maytag Neptune frt loader before and it was a pain but at least that could be wiped out, there was no fold in the gasket and the door could be closed. Posted on 12/19/2007 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By LorettaB (Guest Post) Hi, I have had a LG front loading washing machine for several years. I leave the door open after the last wash to let the insides dry out. Then I close it the next day. I read that there is a little water left at the bottom of the washing machine that we can not see. I think that it sours if you keep the door closed all the time. If I notice any buildup of detergent on the rubber by the door, I clean that off with a rag. I am not sure what the buildup is, but it is gunky. I don't have any problem with smelly clothes, and I don't do anything special to the clothes. I just wash them like anyother washing machine. I hope this helps. Loretta Posted on 12/06/2007 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By Dean (Guest Post) I would call the service reps again and if they are no help ask to talk with their supervisor and keep asking to talk to the next higher authority.Also, if you purchased the units from Home Depot I would talk with the store manager and see if you can't make a swap or work out some sort of a deal. If no results, contact the area manager. I also would do the same with manufacturer. In my state, there is a group of people who work out of the attorney generals office that intercedes in these kind of disputes. You would have to contact the attorney general in your state to see if they have a similar group. And lastly maybe you would have to retain an attorney. Good luck. Posted on 12/05/2007 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By bethcallie (Guest Post) I received a front loader from my son when they moved, it is about 5 years old and it works better than my top loader ever did. I use homemade detergent and vinegar for the rinse. My electric bills have gone down and I am able to dry clothes in less time. Posted on 12/05/2007 | Report Spam or Abuse RE: Advice For Returning LG Front Loading Washing Machine By chretienne (73) Profile Contact That sounds terrible! I don't have any experience with LG, but I've owned a Bosch front-loading washer for over a year and love it. My clothes are sparkly and my energy bills are low. Posted on 12/05/2007 | Report Spam or Abuse

Post Feedback: Login using the form on the top of the page to post feedback (if you are a registered user). If you have not yet registered, click here to do so. It's FREE!.