Consumer Advice > General AdviceJanuary 18, 2010

Pajama Jeans

I just heard of a new item called Pajama Jeans, and I am wondering if any of you have a pair or know anything about them besides what you hear on TV. I also am wondering what stores carry them.
Thanks for you info.

By Jodi from East TX

Answers

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By
01/01/2011

I had seen this commercial on TV a month ago or so and only saw good comments online about it. Today, I decided to order a pair of the jeans. First of all, the website is poorly done and one of the links to order doesn't come up. Finally, I managed to come up with an order form that is confusing, it asks me for a second size and all I can figure out is that they need a second size in case they're all out of the first size so I put in a second size. I fill in my credit card info and click on the next arrow only to find out that I've ordered two pairs of pants and $31.80 in handling fees for a total of $91.70. I was never warned that I wouldn't be able to double check my order. I looked for an email address to complain to and found nothing. When I tried to call them on one of their 800 lines I was informed that the order would be practically shipped over night. I tried to call customer support but it's a holiday. I could reach someone if I tried to order another pair, I'm sure but I have a feeling that they'd just say I'd have to complain Monday and it's not their problem.

The pants cost me $29.95 because I saved a little money for attempting to leave their website, it was supposed to cost $7.95 for s/h and now they've managed to charge me $91.70 for something that should have been approximately $38. These pants had better be worth it. Oh, also, they keep putting up these options you have to purchase stuff before you finally order your jeans, you have a chance to order a stupid pillow for only $15 and when you click on no you next get a chance to buy some jewelry so when you finally click on that you impatiently click on no again and they've got you, you've ordered two pairs of pants when you wanted one and double the amount of s/h with no address to complain to. Fortunately, there are places the consumers can complain to online and perhaps the TV station where the ad was played. Beware.

By
01/21/2010

Though they may be a legitimate company. Their product is being sold at around $60 a pair at PajamaGram. The pajamajeans.com site is a little sketchy.

When I went to browse, my antivirus threw up a warning for their site. Don't know if it's because they may not have an updated web-secure certificate or if it is outright phishing. Anyhow, please be aware that if you want info on these, you're better off searching through PajamaGram for your computer's sake.

By
01/21/2010

Here's the website link: www.PajamaJeans.com Hope it helps.

By
01/19/2010

ABC distribution carries them. My kids loved them for Christmas.

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