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Brother Sewing Machine Needle Won''t Move?

I have a Brother Innovis 2800d embroidery machine and the needle will not go up or down. You can not turn the knob on the end of the machine. The pedal is plugged in and the pressure foot is down.

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Gold Post Medal for All Time! 677 Posts
February 8, 20190 found this helpful

It may need to be oiled.

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February 8, 20190 found this helpful

its probley jammed or broken

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Diamond Post Medal for All Time! 1,298 Posts
February 8, 20190 found this helpful

Try this:

help.brother-usa.com/.../the-needle-will-not-move-up-and-down

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February 8, 20190 found this helpful

Hi,

It sounds as if the belt has come undone from the pulley that is on the motor. Hope this helps.

Blessings,

Robyn

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Bronze Feedback Medal for All Time! 196 Feedbacks
February 9, 20190 found this helpful

Here is a link to their website with what I hope is your answer:

help.brother-usa.com/.../the-needle-will-not-move-up-and-down

If this doesn't work, I would not mess with it. Call them at (877-276-8437). They can give you the best possible solutions.

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