Christmas Tree Lights Not Working

Christmas tree light manufacturers claim that if one light goes out the rest stay lit, this is not true. I have at least 20 sets with this claim that don't work including 2 prelit trees, why?


By scw

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December 12, 20140 found this helpful
Best Answer

Buy the "Light Keeper Pro!" I thought it first it was a gimmick, but it works fantastically. It's like a little gun and you shoot it into the socket of light strand - it actually clears the current. It is a must especially with these pre-lit Christmas trees. We found ours at English gardens. But check online just Google and you'll be able to find other retailers that sell it ... sometimes drugstores have it too I would not have pre-lit trees or Christmas lights without it. My husband thought it was a joke, until it cleared out areas of lights not working on our pre-lit tree.

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December 11, 20140 found this helpful

Do you take them back?
Write, phone or email the manufacturer, Point out the problem and say that you are confident they will reimburse you.


Go back to the shop. Be very polite and pleasant, If you can have a leaflet from Citizens Advice ( or U.S. equivalent) on the top of your bag it might help. Never, ever lose your rag!
It doesn't always work but worth a try - why should we put up with stuff that isn't fit for purpose? If we don't tell them they'll keep on churning it out.
They say the English don't complain - watch me. :) Marg.

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