I have a Frigidaire side by side fridge. The ice maker produces ice, but the ice just sits on top of the ice maker and rarely drops into the ice tray. When it does drop, it is a huge chunk of ice that won't fit down the dispenser and is too big to fit into a glass.
By April
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Join the club! Have been having this problem for awhile myself. I have found that the shelf-tray that sits over the ice bin is often the problem. If it gets pushed all the way back to the ice maker it prevents the metal arm from full motion and stops the ice from dropping into the bin. I have to take the shelf off and pop the ice off the maker. If left too long on the maker it starts dehydrating and often clumps into one large chunk. I check about once a day or so now, out of habit.
I try not to put anything on the shelf over the bin and also try to keep it pulled out just a little so it doesn't obstruct the dispenser arm.
Had the same problem. The auger motor was not turning. I could hear the motor hum when I depressed the lever to dispense ice and the door switch. The motor seemed to be stuck. I then tapped the auger twice and tried again to activate it and it worked!!!!
You either need to repair or replace the ice auger motor.
You either have to repair or replace the ice auger motor.
i had a repair man look at it he said that the auger motor was frozen he thawed it put it back and it worked for about a day then started doing the same thing again.....
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