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Natural Brown Went Orange After Highlighting?

Highlighted hair from the back.Got my hair professionally highlighted (just a few foils along my part) and the highlights were toned. Only the highlights were toned not my whole head. But wherever highlights/toner were put, my natural brown turned orangey brown and in a splotchy way as pictured. You can see the difference in colour from my natural brown. What went wrong? This is a first it's happened. What can I do?

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Bronze Tip Medal for All Time! 59 Tips
July 29, 20210 found this helpful
Best Answer

It appears that your stylist should have either left the product on longer or should have gone w/ a lighter shade. A blue based shampoo may help some....but you definitely need to contact your stylist first...and let them know ASAP....so THEY can correct their mistake and tone down the brassiness.

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Silver Answer Medal for All Time! 440 Answers
July 30, 20210 found this helpful
Best Answer

Since the hair lightening was done by a professional hairdresser, you need to contact her as soon as possible and ask her to fix this problem.

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Orange hair after bleaching happens when bleach fails to remove darker pigments in hair. There are three options for solving this problem:
tone the orange out;
dye it darker;
lighten it more.

Purple toner is needed for a more yellowish color (purple shampoo can also help neutralize the yellow), if hair is truly orange, then blue toner can resolve this problem. But sometimes even after toning, as a result, not only copper hair remains, but also orange or yellow spots, like in your case. Then it's probably best to cut your losses and dye your hair close to your natural color.

Another solution to this problem is to bleach the hair again (in your case, part of the hair), but to avoid major damage, you'll need to wait at least a week or two to restore your hair's natural moisture balance.

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After about 20-30 minutes of discoloration, your locks should be a nice yellow. Then use an ash blonde dye kit to achieve a cooler blonde, or you can tone your hair with purple shampoo to neutralize the yellow. After dyeing your hair, use a hair mask for blonde hair to strengthen and protect your bleach-damaged locks. But all this is best done in a hairdresser in order to avoid new troubles.

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Gold Post Medal for All Time! 677 Posts
July 29, 20210 found this helpful

Since you got it professionally done, you need to go back and have them fix it to your satisfaction or get a refund. Dont try to fix it yourself because you may make matters worse.

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Gold Feedback Medal for All Time! 949 Feedbacks
July 29, 20210 found this helpful

You should contact the shop as soon as possible and let them know what has happened so they can have you go in for an assessment of what went wrong and what they can do to fix it.

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Do not do anything to your hair yourself or you will not be able to hold them responsible.
I feel sure they will help you.

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Bronze Post Medal for All Time! 140 Posts
July 30, 20210 found this helpful

Contact stylist, this could be many things, from shampoo/conditioner, amount of time of chemical on hair, hard water, medications, or even allergy to certain chemicals. Because you saw a professional, this should be voiced to them of the issue.

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August 1, 20210 found this helpful

I have had this happen to me twice. The first time (many years ago) was because my grandmother had a lot of iron and sulfur in her water, I went back to the salon and had to have them put some kind of treatment on it. The second time the salon owner over booked appointments and had a worker call in the same day, so instead of rescheduling they just rushed everyone and messed up a few of us pretty bad.

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I ended up going back to all dark that time because she burned mine really bad too. Try some of the purple shampoo, it should definitely help.

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