I had an old spot on my Chanel satin bag. It looked like maybe lipstick or something oil based. I put on a little bit of cornstarch and blotted. Now I can't fully get the white from the cornstarch out and as you can see from the photo, the spot has lost its shine and doesn't blend fully. I tried blotting with a little water and Woolite on a microfiber cloth and then using a hairdryer on low and it looks the same. Any advice on what to do next? I know I should have just taken it to a professional, but didn't know where to go.
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I recommend you sending it out to a professional. The adding of different chemicals can have a reverse reaction to this satin bag. Often we think we can do it ourselves. I would not take the chance anymore , you have tried. Now give the pros a chance. Try going with a professional that may have a guarantee. Also you can contact Chanel , sometimes they will help with the care of your purse.
You undoubtedly have a lovely purse and having it cleaned by a professional would be the best choice but, please, do not entrust this clean up to anyone but someone that Chanel recommends as I have heard horror about 'local' professionals.
I would stop doing it yourself and take it to a professional. I think s/he could get the cornstarch out, at the very least. You do not want to devalue the bag by doing something wrong.
If it is a real Chanel bag, I would ask them:
1.800.550.0005
I don't know if they still, but they used to have an internal repair service.
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