I just got a Brother CS6000i and it does not really work as far as I can tell (I'm very new to this). It picks up the lower thread, the hook timing is right, the tension seems fine too. But no stitches are made.
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If the machine is not threaded in the right way, it will not make stitches. Hope this helps.
I had this problem....mine was working fine and then I took the needle out to check it and when I put it back in it wouldn't pick up stitches. Turns out (after I checked everything else) I had put the needle in front to back. Such a tiny thing can make such a big difference.
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