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Repairing a Janome or New Home Sewing Machine

124 Questions

Here are the questions asked by community members. Read on to see the answers provided by the ThriftyFun community.

November 30, 2015

I have a Janome 234D sewing machine. It has new needles. I can't seem to tension the left thread at all. It is like a spring has sprung. I would appreciate some help.

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Answers


Silver Feedback Medal for All Time! 282 Feedbacks
December 2, 20150 found this helpful
Best Answer

I'm not at all comfortable with overlockers but I did find a manual for the 734d (an updated model of your vintage machine but similar enough to be off help!) and am posting the link for you in case you no longer have the original to your machine:

janome.com/.../inst-book-7034d-english.pdf

It's a free download, and if that doesn't help you, the only advice I can then give is to take it to a repair tech with experience on overlockers. I do standard domestic machine repair-refurb work on my Sewing 101 student machines but as above - I'm not at all experienced with overlockers. Wish I could help more than posting a link to a similar model user guide!

 
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October 29, 2019

I have a Janome HD 3000 and I need to adjust the height of the feed dog. I think there is an error in the service manual on the internet, because for the setscrew (A) there is no way to loosen it and I guess it confuses (A) and (B) in the diagram attached?Adjusting the Feed Dog Height on a Janome HD 3000 - manual page

 

Could you let me know the correct procedure to avoid breaking everything.

Thank you.

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Bronze Post Medal for All Time! 105 Posts
October 30, 20190 found this helpful

Actually that is the correct screw to use to adjust the feed dog of the machine. If the screw is not moving it is because it is already so tight it can not be screwed in tighter at all. If this is the issue and you are not being able to adjust it correctly there could be a problem with the screw being too tight or that it is rusted in place and can not move.

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I would call the service department and talk with a rep there to ask for help. You may need to buy a new feed dog for the machine so you can adjust the foot on the machine so it feeds correctly for the material you are using.

 
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October 3, 2019

My machine is running, but it won't sew.


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Bronze Feedback Medal for All Time! 196 Feedbacks
October 4, 20190 found this helpful

Is everything tightened? I have this issue with my Kenmore when I loosen the wheel to wind bobbins and don't tighten it up right. I loosen it all the way, then re-tighten and am good to go! Hope yours is an easy fix like mine!

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If not, there are a bunch of good YouTube troubleshooting videos for Janome. Maybe one of those could help you figure out what is happening.

Post back with an update!

 
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August 8, 2019

I accidentally pulled the black presser foot lever down and now it has fallen off followed by another little black part with a wire bit. It's a Janome 5030.

Repairing a Janome Presser Foot Lever - pieces
 
Repairing a Janome Presser Foot Lever
 

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Bronze Feedback Medal for All Time! 196 Feedbacks
August 9, 20190 found this helpful

Its' black plastic right? Apparently breakage is very common.

From my understanding from a friend who is a Janome queen, you can replace the lever if you can get the part from the company or online. Just be sure you are ordering the right part for your make and model. That info should be in your manual.

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I could not find a video on the Janome specifically, but this one for Pfaff looks like what my friend said needs to be done.

www.instructables.com/.../

If you are not handy, take it to your local sewing repair shop (if you are lucky enough to have one nearby) and they should be able to get the part for you in not in stock and replace it.

Post back with an update!

 
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March 29, 2018

My New Home sewing machine no. 593103485 will not sew. The needle does not go up or down. The machine is making the right sewing noise, but not moving the needle.


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Gold Post Medal for All Time! 677 Posts
March 29, 20180 found this helpful

You might have forgotten to tighten the inner wheel on the right side of the machine if you had filled up a bobbin.

 
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July 21, 2017

I have a New Home 110 sewing machine, but the lifter is not lifting the foot. It moves up and down, but the foot doesn't - any ideas of what to check?

The machine is engaged as the needle moves up and down.

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July 21, 20170 found this helpful

The screw holding foot is loose

 

Gold Post Medal for All Time! 677 Posts
July 21, 20170 found this helpful

There might be a broken spring or lever

 

Diamond Post Medal for All Time! 1,246 Posts
July 22, 20170 found this helpful

I'd check the spring-- I had the same issue

 

Gold Feedback Medal for All Time! 949 Feedbacks
July 23, 20170 found this helpful

Usually this is a loose screw/spring.
Here is a link that has some instructions on checking the screw.

www.fixya.com/.../t1505303-presser_foot_lever_not_lift_presser_foot

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In case you do not have your manual.

www.manualslib.com/.../Janome-110-3679080.html

janome.com/.../inst-book-109-110.pdf

 
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March 23, 2017

I want to learn how to clean and lubricate my Janome Elite Pro 5124 sewing machine. The local sewing center won't let me watch them and says it's too complicated.

I installed my own electricity and plumbing (with permits) on my fire-sale house. I can do this; I just need instruction. Is there a resource for written instruction?

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Gold Post Medal for All Time! 677 Posts
March 23, 20170 found this helpful

If you don't have your owner's manual, you can download one online. It will tell you exactly where to oil. You have to unscrew on top and put a couple of drops of oil where the metal parts meet. You also have to remove the part near the needle assembly on the left side of the machine.

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You also have to turn the machine over and remove the bottom. There are a couple of places to oil there as well. It's quite easy; I'm sure you can do it.

 

Gold Feedback Medal for All Time! 949 Feedbacks
March 25, 20170 found this helpful

i have always found that I can receive the best answers from the Janome support center and they have most manuals (free).
Here is a link to their site for asking questions and also a link for your manual (just in case you do not have yours):

janome.com/.../

janome.com/.../inst-book-5124-en.pdf

 
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March 7, 2014

My Janome sewing machine will only do a straight stitch, the zig zag will not work.

By MK

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Silver Feedback Medal for All Time! 282 Feedbacks
March 10, 20140 found this helpful

Depending on the age and model of your machine (under warranty, or an older machine), it sounds as though the gear used to change from straight stitch to zig-zag is failing. If you have knobs-dials-buttons, the trouble could be there, too. This is a fix for a qualified repair tech if the following doesn't solve your problem:

Are you absolutely certain you have everything set on the machine for zig-zag sewing? All the knobs-dials-buttons switched to the correct setting?

Is the stitch width set for z-z?

Are you using the open toe presser foot?

If none of that helps, it really is time for the machine to be seen by a pro.

 
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April 27, 2020

My Janome 415 jammed and I dropped the feed dog and removed the bobbin and cleared the jam. The feed dog will not go back up. Is this something I can fix?


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April 10, 2020

I have a 18 yr old Janome model 4618. I've been sewing face masks quite a bit these last two weeks with the coronavirus shut down. My machine is now making a loud buzzing noise when it is running.

It still sews normally. It is just loud.Janome Sewing Machine Making a Buzzing Sound - sewing machine on a desk top
 

I'd normally take it in for service, but with everything in my state shut down, I can not. So what can I do at home to solve this?

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August 11, 2019

I tried to power on a new Janome 7330. It came on and went down and refuses to come on again.


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August 14, 2017

I have a Janome 4618LE and my foot pedal won't work. There is power to the machine it just won't sew using the foot pedal.
Help please.


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May 11, 2017

I have a Janome Memory craft 3500 and it's computerized. On the screen it says "Bobbin Winding" and no matter what buttons I press or if I turn it on or off it won't let me do the actual sewing because it's on bobbin winding mode.

Someone please help! Thank you :)

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Gold Post Medal for All Time! 677 Posts
May 11, 20170 found this helpful

If it is computerized, you may have a bad chip or sensor. You will probably need to take it in to be repaired

 
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April 15, 2016

I have a Memory Craft 8000 sewing machine. It just stopped sewing. I turned it on and off several times, but no help. The bobbin still spins, but won't turn on to sew. The machine will turn on, but not sew.

I have cleaned out all lint and even sprayed air out of a can to see if that would help, it did not. I have tried auto and manual sew and neither will work. What can I do? Thanks.

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April 17, 20160 found this helpful

Does your machine have a mechanism which disengages the sewing engine so that you can wind bobbins? Check to make sure that isn't the problem, please?

It may come as a surprise to many, but sewing machines greatly benefit from regular maintenance, particularly if they get heavy use. Take it in to a shop for a check up and tune up. One of the great wheels may have worn out over time.

 

Silver Feedback Medal for All Time! 282 Feedbacks
April 17, 20160 found this helpful

As the 'shock reboot' you've tried hasn't reset your computerised sewing machine back to factory default - it's time to find a qualified repair tech with experience on computerised sewing machines. It might be the mother board, but the trouble might be something else - best to have a professional look at it.

 
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January 23, 2016

I have a Janome New Home 2202 sewing machine that is about 6 weeks old. The foot pedal will work fine at one time, and then not work at all at another. I don't change anything, not the thread, the bobbin, anything and it simply doesn't supply any power. When I call the store, they tell me how to re-thread and re-do the bobbin. I have done this many times to no avail.

What gives?

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Silver Feedback Medal for All Time! 282 Feedbacks
January 25, 20160 found this helpful

You have rights - but depending on where you are those rights may only be in effect for 90 days after purchase - check your receipt for more information. Too, Janome is a sewing machine manufacturer with a good reputation and all their machines, no matter what country sold in, come with at least a one year warranty including on parts.

It sounds as though the foot controller is faulty - and the shop is trying to avoid honouring the warranty - they'd be in a real hurry to tell you if their agreement with Janome doesn't include warranty coverage, so it's almost dead cert they do and should honour their responsibility to the consumer. Do a little research first to be sure the shop is responsible or if you need to contact Janome for replacement parts or servicing. If the shop is responsible you should physically carry the machine (and all the bits, and your receipt) back to the shop, insist on speaking to the manager, and you will (hopefully) leave with either a new foot controller or a completely new machine. If the shop says they need the machine to be checked over and tries to tell you they have to have the original receipt as well - BE VERY WARY. This scam is on the uptick in the UK, US, and Latin America, and has cost people their sewing machines. DO NOT GIVE THEM YOUR ORIGINAL RECEIPT - if they won't accept a photocopy, and won't give you a proper shop ticket (stating they've taken your machine for servicing/warranty honouring) - grab your machine and run!

Contact Janome through their website pages for your country and make a complaint about the shop - no reputable company wants their products sold by disreputable stockist. And at the same time, request assistance from Janome regarding getting your new sewing machine in reliable working order - they will be very happy to assist.

 

Bronze Post Medal for All Time! 105 Posts
January 25, 20160 found this helpful

You should have a 1 year guarantee on this if not more. I would take it back and demand it repaired or them to give you a new foot peddle. This shouldn't be happening and they are just putting you off each time you call. Take it back to their service department and ask for a new foot peddle for your machine.

 
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October 17, 2015

I have a Memory Craft 8000 that worked great until yesterday when it completely lost power while I was sewing. It will not power back on at all. Can this be fixed?


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Silver Feedback Medal for All Time! 282 Feedbacks
October 18, 20150 found this helpful

I don't do computerised sewing machines (I repair and refurbish vintage machines for my sewing students) but it sounds as though your motherboard is gone, and you need the services of a qualified repair tech.

Try this first before giving up completely - there MAY be a 'reset' switch on the back or side of the machine - unplug your machine from the wall, wait five to ten minutes, then plug it back into the electricity source and depress/toggle/slide the reset switch - your machine should power back on but you likely will have lost some or all of any stored stitches.

 
October 27, 20150 found this helpful

Hi, for your memorycraft 8000 the problem for sur is the fuse maybe you sew a hard or thick fabric
I had this pb many times and its the fuse (most cases) because when we sew a thick fabric the machine stack and the motor ask for more current and the fuse burn out, so just open your machine it's little hard to open it you need an alen key 2mm and philips screw driver.

 

Gold Feedback Medal for All Time! 679 Feedbacks
November 20, 20150 found this helpful

Perhaps there is a fuse somewhere that can be replaced?

 
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August 21, 2015

I just bought a new Janome HD3000. In going thru the user manual and testing switches, I moved the switch to lower the feeddogs. Now they won't go back up! The switch moves though. Can I repair this? If so, how? Or do I need to just send it back?


Thanks!

Answers


Bronze Answer Medal for All Time! 220 Answers
August 21, 20150 found this helpful

Contact the seller who sold your machine to you or the manufacturer for help.

 
November 18, 20150 found this helpful

If the feed dogs do not rise, do several stitches, this normally does it. If it does not help, have your husband open the bottom of the machine and straighten out a black rectangular piece of steel, sliding aside (when feed dogs are down) or on top of the eccentric cam (feed dogs up). This black rectangular is held by a single rivet and with time goes out of straight position.

 
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April 27, 2020

I have New Home model 613 sewing machine. It is 42 years old and I cannot get the zig zag lever to move. Please help.


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August 29, 2019

My reverse stitch button stopped working. Is this something I can repair?


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November 23, 2018

How do I install a drive belt on a Memory Craft 7500 sewing machine?


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September 17, 2018

I have a New Home sewing machine and the spool pin is pushed too far down to be able to pull it up. Any ideas how to fix this?


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