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Pre-lit Christmas Tree Lights Not Working

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By 0 found this helpful
December 5, 2017

I purchased a Noma Christmas tree with led lights already on it. I set it up last night and only one section did not light up. I was frustrated, so I turned it off and went to bed. This morning I turned it on, one minute later there was a popping sound and all the lights dimmed down to almost off. Turning it off and on doesn't change it. Is it fixable or should I just return the tree?

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December 6, 20170 found this helpful
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Might be defected, would return & get a new one if that is an option.

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By 0 found this helpful
November 17, 2017

My pre-lit Christmas tree with LED lights is only a few years old. I bought it because it could change from colored lights to warm white depending on my mood. This year the color works, but not the white yet it uses the same bulbs. I tried changing the fuse, but it still doesn't work. It is very perplexing. Any idea how I can fix it?

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November 19, 20170 found this helpful
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On color changing lights they use not only a fuse, but a resister on one strand of light. The color changing light use two wire strands of lights to make the color change. On one strand the lights are left alone, but on the second strand a resister is installed in each light so that the lights can go from color to soft white.

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I think that one of your sets of lights has a problem with one of the resisters in the strand. This will be very difficult to determine which resister has gone bad.

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By 0 found this helpful
December 6, 2011

Is there a certain way to plug pre-lit Christmas trees in.

By liz from Idaho

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December 8, 20110 found this helpful
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I'm beginning to hate my pre-lit tree 8). But this year we bought one of those 'guns' that you can use to 'restart' the lights. They have helped with about half of the un-lit strands. It's called a "Light Keeper Pro". Can't remember the cost, but well worth it! Found it at the big box store.

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By 0 found this helpful
December 18, 2017

I have a pre-lit tree and all the lights just went out. This tree has only been lit for 2 weeks (a couple of hours a night), we do not see a fuse to replace and the bulbs do not look burned out.

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Any ideas how to fix? Thank you.

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December 21, 20170 found this helpful
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Contact the manufacturer. If you just bought the tree, I would return it for another.

Check all cords to be sure they are plugged in.

Also try another plug, in case it is not the tree but a blown fuse.

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By 0 found this helpful
December 7, 2016

I have a Holiday Living pre lit Christmas tree #0013693 that is a year old. It worked fine last year. It was stored standing up, covered, and out of harms way. When we set it up today, the top of the tree lights started blinking. That was the only place they are blinking. It did not do this last year. How do I fix this? We have tried removing bulbs. There is not a short in the wiring. We can't find a bulb that is usually clear with a red end for a flashing bulb.

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Anonymous
December 17, 20160 found this helpful
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I do the same with my tree. This year, the upper and lower parts were out. We found ONE light burnt out ever though.

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It wasn't supposed to do that. Try checking all the lights one by one. Maybe there is a blinker light that has started to work?

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By 0 found this helpful
December 11, 2015

Our pre-lit "Barcana" artificial Xmas tree is 10 years old, and has functioned very well until this year. I just noticed that a section of the lower part of the tree doesn't light, although the rest of the tree does. I also saw that almost all the mini-bulbs in that section are burned out. I replaced maybe 30 of the bulbs, using the correct 2.5 volt bulbs. On the last one, the section lit up, but it was abnormally bright, lasted maybe 3 seconds, then went out.

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Most of the new replacement bulbs were burned out. What seems to be happening is, that section of lights is drawing too much current for the bulbs, but not enough to burn the fuse; i.e., the bulbs are acting like fuses. Anyone know what is happening here, and what I can do to fix it?

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December 12, 20150 found this helpful
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It occurred to me that maybe each section of lights begins with a fuse-bulb, a bulb that is also a fuse. I have had this with older light sets I used to use. If that bulb blew and wasn't replaced with a fuse-bulb (it has a thicker filament inside it), then maybe too much electricity goes through to the rest of the bulbs in the section. If you can find fuse-bulbs to buy, maybe that will solve your problem.

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Also check the wiring to see if there's a damaged or shorted-out section somewhere.

If you can't find the reason, you could add a short string of lights in that section to replace the ones that won't light, and at least the tree lights will look full again. From what I've heard, you were very lucky the lights lasted without problems for as long as they did.

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By 0 found this helpful
December 6, 2015

My dog chewed the wire on the bottom strand of lights on our prelit tree. Can we unplug this strand from the one it's connected to and replace it with a new strand?

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December 8, 20150 found this helpful
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Yes you can. My dog didn't eat the lights but the middle section of our prelit tree did not light this year. I bought a matching color bulbs string of lights at the drug store. I unplugged the broken lights at both ends and put the new string in its place. I left the old broken string on the tree. I was afraid I would ruin the tree if I tried to cut it off. When the tree is lit, you don't see the old string.

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December 10, 20140 found this helpful

Christmas tree light manufacturers claim that if one light goes out the rest stay lit, this is not true. I have at least 20 sets with this claim that don't work including 2 prelit trees, why?

By scw

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December 12, 20140 found this helpful
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Buy the "Light Keeper Pro!" I thought it first it was a gimmick, but it works fantastically. It's like a little gun and you shoot it into the socket of light strand - it actually clears the current. It is a must especially with these pre-lit Christmas trees. We found ours at English gardens. But check online just Google and you'll be able to find other retailers that sell it ... sometimes drugstores have it too I would not have pre-lit trees or Christmas lights without it. My husband thought it was a joke, until it cleared out areas of lights not working on our pre-lit tree.

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By 0 found this helpful
January 5, 2010

We have a pre-lit Christmas tree that has worked for years beautifully, but this year the whole tree has been going out on us. The first time it happened we figured it was the main 5 amp fuse. We bought another and we were right, it lit again beautifully, but only for 1 day.

We again put in a new fuse and have found that the tree will light for a few hours and then everything goes off. As soon as I change the main fuse it goes on again. Obviously we must have some sort of short somewhere but how do I find it?

By Sara from NJ

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January 5, 20100 found this helpful
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First and foremost, if I were you, I'd check with an electrician and make absolutely positive that your tree isn't going to short out and maybe cause a fire. If it were me, I'd trash the tree and find a new one. Sorry but the cost of a new tree is nothing compared to what the cost would be if it caused even a small fire. I once had a toaster short out and I was standing maybe 10 feet away. It scorched a spot on my wall about a foot wide and almost twice that up the wall before I could get to the electrical box and flip switches which took probably less than 90 seconds.

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December 2, 20140 found this helpful

I have a pre lit tree. Some of the lights are not working. When I replace them, the new bulbs are very dim. On the same strand, other lights are working fine. Any idea?

By D. Reed

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December 13, 20140 found this helpful
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Our tree did same, replacement bulbs very dim. Solution is to use "super bright" replacements according to paperwork that came with tree. We bought, unknowingly, bulbs from Walmart that were "light keeper PRO. Hope this helps.

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November 18, 20140 found this helpful

Can you replace clear bulbs with colored bulbs on a pre-lit tree?

By Hansen

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November 21, 20140 found this helpful
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As far as I know, you can use any replacement bulbs that fit.

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January 11, 20140 found this helpful

I have a four section pre-lit LED Xmas tree. After five years, the top two sections remain fully lit. On the bottom two, some branches light up and some don't. If a bulb is removed from a branch that lights up, the rest of the lights stay on. Each plug for each section lights up some branches. I have changed out the fuses in each plug and still some branches don't light up. I have checked the wires and can't find any damage. Any suggestions?

By Randall

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January 12, 20140 found this helpful
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When we've had that problem in the past, it has been a burned out bulb or a bulb that was not pushed in all the way somewhere in the unlit part.

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December 15, 20130 found this helpful

I have a female plug at the bottom with no male to plug into it. The tree is 3 sections; the middle has all the outlets.

By Mary D

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December 15, 20130 found this helpful
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Have you used the tree before and has it worked. Someplace on the bottom tier there has to be a male plug. When I put my tree together, I always plug in the bottom layer, then when I do the next layer, I know when I get the next layer plugged in just right, etc. Putting these trees together and getting them working, can be a real pain, and there are times I feel like I almost stick my head into the branches to find the right connections, but by plugging in the first tier and then each successive tier after that, it is easier than not plugging it in layer by layer.

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December 7, 20130 found this helpful

I have a pre-lit Christmas tree and the top of the tree keeps blowing the fuse. The tree has three parts. The bottom and the middle are both working. I have changed the fuse four times now and the minute I plug it in the fuse blows instantly. I have plugged it into the tree and straight into the wall and it blows. Any help would be appreciated! Thanks.

By Chris

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November 30, 20140 found this helpful
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The most likely cause of this is what is called a "dead short". This basically means that somewhere on that specific wire the strands of wire are bare and touching. This allows the electricity to jump between the two wires "sucking" more electricity than the fuse can handle causing it to blow. STOP plugging in this wire before you burn down the house. Just buy a cheap string of lights and plug them in where the tree's light would have gone.

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December 2, 20130 found this helpful

Many of the lights on our 4 year old prelit "constant on" tree do not light. We called customer service and we learned about the white-based fuse bulbs. Where can we buy them?

By Kathy G

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December 4, 20140 found this helpful
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Hopefully this isn't too late since I could not find when you post this. The white fuse light is "nonremovable" and "nonreplaceable" or else the warranty is void (rolling my eyes). If your tree is no longer under warranty as is mine, there's a easy fix that does not include buying a new one as ge customer service suggested. Remove the white fuse light by twisting out the bulb from the white socket first then with a tweezer try to pry (not pull) it out. It's not easy to remove. It took a while. Put a replaceable bulb into the white socket and mold back the copper wire then put it back into the green socket.

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December 1, 20130 found this helpful

I have two skinny pre-lit trees, five feet each. One is only lit at the top and the bottom is out. The other is lit at the bottom and top is out. GRRRRRR! I have tried to check each light to make sure none are loose. They are only 2 years old and I hate it. Merry Christmas!

By Tracy

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November 29, 20140 found this helpful
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I had a similar issue. Do yourself a favor and find a Lightkeeper Pro. I found mine at Ace Hardware here locally. It as $14.99. Helped me fix my issue in less than 30 min.

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December 1, 20130 found this helpful

I have a Cosco/Kirkland pre-lit 1500 Constant on Christmas tree and two of the branches will not light up. I went through the lights, all are plugged-in and no wires are broken. When I was going through the bulbs I came a cross a bulb that was in a white plastic holder all. The other bulbs are in green holders. I can't get the white one out to check it. Is this a fuse bulb? If so can this be why my lights don't come on the two branches? Help me please.

By Stephanie

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December 23, 20130 found this helpful
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I have had the same issue and I'm getting ready to take mine back to Costco. The first year I had the tree it was perfect. The issue you are having started for me the second year where those white encased bulbs started burning out. Why did they make an irremovable bulb that burns out easier than the others? I have no idea.

If you twist and pull on the bulb it will come out and leave the white casing in. This will likely break the copper wiring from the bulb which will stay stuck in there. Get a pair of needle nose pliers and stick one side into the socket (unplug your lights first :)). Try gently pulling or scraping up to remove the white casing. If it doesn't come out easily, apply more pressure. If it comes up a little bit but is still stuck, just try getting a grip on the white casing and pull it out. It will likely tear slightly, but that's okay.

Get a replacement bulb from the little bag that came with your tree. Remove a bulb from the green casing. Make sure any broken wire has been removed from the white casing. Place the replacement bulb into the white casing so that the two wires go through the two holes in the bottom then fold the two wires up and then stick the whole thing back into the tree.

The good news is I think I have replaced nearly all of my white encased bulbs over the last 2 years and the ones I have replaced seem to not burn out.

I also recommend plugging your tree into a surge protector.

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November 18, 20130 found this helpful

If the lights on a pre-lit tree are black, are they bad?

By Deb

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November 23, 20130 found this helpful
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Yes, it means that they have burned out.

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November 26, 20110 found this helpful

On the top portion of my pre-lit tree, a small strand of lights went out. I took out the white fuse light. Did I do anything bad to my tree?

By Sarah R.

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December 19, 20110 found this helpful
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The problem is in the fuse bulb. It is a very bad design because it is not replaceable and when it blows the entire string goes out and this is a real problem on a pre-lit tree. Why there is a fuse bulb on top off the fuses in the plug itself is beyond me. On my tree, only one year old, five of the fuse bulbs had failed!

GE sent under warranty three new strands but I really didn't want to thread them all in on top of the dead bulbs and wires, so I did this: (1) unplugged the tree (2) pulled on the fuse bulb until it came out (3) carefully, with an ice pick, levered out the white fuse bulb socket enough to use a pair of needle-nose pliers to fully remove it (4) with those pliers, molded it back into shape (5) from the spare bulbs, removed one from its green base and threaded it into the white base (6) put the bulb and white base back into the socket (7) with the needle-nose pliers, pushed it back down fully.

Result: A beautiful tree, fully lit again. Yes, this supposedly violates the warranty, but I already have three free new strands I'm now not going to use, but will keep just in case.
GE really needs to make that fusible bulb replaceable (and provide spares); otherwise, get rid of it entirely.

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By 0 found this helpful
December 29, 2016

This year I bought a Lightkeeper Pro, which did a wonderful job repairing several strands of lights on my pre-lit Christmas tree. We were watching TV last night and suddenly one strand (and I think it was one that had been repaired) suddenly blazed significantly brighter. The bulbs were very hot. I turned it off for a bit, and when I turned it back on, that strand of lights was out. I'm hoping someone has a bit more knowledge of electrical circuits and explain this. I'm hesitant to try the repair again - and the heat put out by those bulbs makes me a little nervous about fire.

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December 30, 20160 found this helpful

I would not use those lights. Just cover up that section of the tree with tinsel or different lights. Why risk a fire?

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December 2, 20130 found this helpful

Where can I find replacement bulbs that have a tapered end so they will slide all the way into the socket and fit the string of lights on my Xmas tree? It is a Noble fir purchased from Frontgate.

By Laury

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November 29, 20140 found this helpful

I'm having the same problem, can't find the tampered replacement bulbs for this type of miniature tree lights. Let me know if you find some!

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December 13, 20140 found this helpful

Heavens to Betsy, I have the same problem! The bulb is longer than a mini-light string, and has a ridge (tapered shape) near the wires. It snaps into a plastic base with a "leg" that, when slid into the plastic base (the part that is wired to the tree), fits into a small hole.

I bought my tree in 2006 at American Sale in Illinois, and most of the bulbs are burned out. I have checked at the store, Ace Hardware (which sells the 3.5v bulbs that kinda fit, but are too powerful), and Menard's. Nothing. Nada. Zip. Zilch. A reverse image search on google was fruitless. Here is a snap of the two parts:

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By 0 found this helpful
December 28, 2016

I believe the culprit is the male/plug at the bottom of tree. If I wiggle this the lights come back on. The plug has fuses. Can the plug itself be replaced safely?

thx

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