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Ice Maker Making Large Chunks of Ice?

I have a side by side fridge, with a built-in ice maker. One has to open the freezer to get the ice. Anyway, I get frozen hunks of ice along with the ice cubes that drops into the ice bin. I have to use an ice pick to break up the clumps of ice. What causes this and how can I correct this problem without calling the repair man? Also, It continues to make ice and If I do not remember to lift the arm that stops ice forming it will fall out of the full ice bin and go all over in the freezer.

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Thanks in advance,

Mary from Mendenhall, Mississippi

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January 24, 20070 found this helpful

It sounds like your freezer isn't cold enough. It is allowing a tiny bit of melting in the heat of the day and then it freezes everything into blocks when the freezer doesn't have to work so hard to stay cold. See if adjusting the temp colder by a little bit helps.

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