Help with Print Shop 20 Crashing

I am using a Print Shop 20 software program that keeps crashing my computer. I have deleted and re-installed it it several times. I recovered my computer several weeks back, but it keeps opening in the last document I was working on and freezes up. The Broderbundt facility is in Ohio is flooded out, and I cannot reach anyone to help me. Anyone know what I can do? Do you know of another program that will do essentially the same things? Thanks!

Linda F. from Saratoga, AR

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June 20, 20080 found this helpful

Instead of just deleting the Printshop 20, you need to go in and completely un-install it. Then re-install it. That should take care of your problem.

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June 21, 20080 found this helpful

Sounds like a similar problem I use to have with a program i use to use, Turned out to be some kind of conflict with another program i had installed,, If I installed "lets say" Program #1 first then program 2 didn't like it, Always had to install program 2 before I installed #1, Just uninstalling the program still left the conflict somewhere. If I screwed up and installed the wrong one first, I had to completely wipe my computer and everything on it, Then install the one that wanted to be installed first,

I also found this to be a big problem with AMD machines, Never heard anyone else having this trouble with AMD's But I sure did, (just my luck I guess) I finally got tired of it happening and replaced all my AMD machines with Intel machine, Have 5 of them now and not the first problem, I'll never go back to AMD

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June 21, 20080 found this helpful

Could be your firewall. I would check that first, otherwise, it is a conflict with another software. I agree with the second post, uninstall then re-install it.

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June 21, 20080 found this helpful

Have you checked your firewall to be sure that it is allowing the program? In many instances, when loading a new program, it is best to disable the firewall BEFORE installation. Otherwise, I agree with the second poster, it is a conflict, just uninstall and then re-install the program.

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