I've had many friends and relatives ask me how I make my cookies so soft, when theirs all turn out rock hard. Laughing to myself, I explain to them how easy it is! All you need to do is cut (decrease) the recommended time for baking by 2-3 minutes AND set the cookie sheet(s) on cooling racks. Leave the cookies on the racks for 10 minutes and then put on plates to get more air for another 15-20 minutes. Never refrigerate cookies, it dries them out! Now the reason for this is: When you take out the cookies "early", they continue to cook fully while cooling, without being over-done and hardening once out of the oven.
"Professional Bakers" substitute 1/2 of the sugar in the recipe for an equal amount of light corn syrup. Keeps cookies soft and chewy for a very long time. I also agree with reducing the baking time.
Also storing cookies and brownies with a piece of bread will keep them soft. The bread absords the hardening moisture. When the piece of bread gets hard replace. http://www.savingspotpourri.blogspot.com/
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