Cellphone Screen Blank White After Charging

I charged my cell phone, but when I tried to use the cell phone it has nothing but a white screen. My account is paid up to date. Does anyone have information I can try? I would appreciate it very much. By the way my cell phone is from Sprint.

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By Cordella from Wildwood, FL

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November 22, 20090 found this helpful

This happened to my daughter's phone also. When we returned it, the cell phone people said that it was a software problem with the phone. They had to order a new phone for my daughter as there was no way to repair it. Hope this helps.

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November 22, 20090 found this helpful

Have you tried removing and then replacing the battery? My friend was having some problems with her phone, and I think that is what customer service had her try.

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March 7, 20100 found this helpful

You've probably found an answer for your question my now but: Quite often turning the phone off and then on again will solve some problems.

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