Improved Totes Warranty

Gold Post Medal for All Time! 677 Posts

An old and broken Totes umbrella.I like buying products with lifetime warranties, such as Totes umbrellas. The last time I had to use the warranty, I had to mail back the entire umbrella, plus a $5 check to cover postage for the return umbrella. They have changed their policy for the better.


Now, all you need to return is a few inches of the closure strap, the white tag inside the umbrella, and a $5 check for postage for your replacement umbrella. This saves you money, a trip to the post office, and allows you to keep the old umbrella.

They said it would take 2-5 weeks to get the new umbrella. I got mine in under a week.

The old umbrella had one broken rib, which I could not fix. It still opens and closes and keeps me dry. I now keep it in my hall closet. Sometimes we get unexpected downpours and I will have an umbrella to give a guest and not worry about it being returned.

A new Totes umbrella inside packaging.

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Diamond Post Medal for All Time! 1,298 Posts
September 5, 20180 found this helpful

Great tip! I heard of this brand but never bought it. I have a couple umbrellas but don't need any but will keep this brand in mind if I need any umbrellas.

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